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Technical Enablement & Developer Relations Lead

1 month ago
Switzerland, Czech Republic, United Kingdom, Germany
Full-time
Lead
Technical Account Manager
Customer and Technical Support
AWS Machine Learning Python SQL
Apply Now
TetraScience

TetraScience

TetraScience is the only vendor neutral, open, cloud native platform purpose built for science, providing next generation lab data automation and scientific data management to accelerate scientific discovery and improve human life.

Biotechnology
51-250
Founded 2019
$99M raised
View All Jobs 5

Description

  • Develop and deliver technical enablement programs, workshops, demos, and training sessions for technical and non-technical audiences.
  • Create enablement assets such as tutorials, documentation, sample code, and best-practice guides.
  • Understand the needs of developers, data scientists, scientists, and R&D IT stakeholders and analyze their data environments.
  • Assist in the design and implementation of self-service solutions that reduce friction for developers.
  • Prototype practical solutions using scientific data platforms, pipelines, and applications.
  • Translate complex technical and scientific concepts into clear, accessible language for different audiences.
  • Collaborate with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, Marketing, and UX teams.
  • Gather customer and field feedback and convert it into actionable product requirements.
  • Set strategy for EU developer experience and community across partners, customers, and independent developers.
  • Support developer onboarding, application building, scaling, and ecosystem growth.

Requirements

  • 2+ years of professional experience in a life sciences company and/or a scientific background.
  • 3+ years of professional experience as a data scientist, scientific data engineer, or solutions architect.
  • 2+ years of professional experience in technical enablement and/or developer relations.
  • Experience running large-scale enablement programs and evangelizing them effectively across an organization.
  • Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies.
  • Deep understanding of drug discovery, development, and manufacturing processes.
  • Exceptional communication, storytelling, and presentation skills with strong executive presence.
  • Ability to travel regularly to customer locations and whiteboard product strategy with customers.
  • Experience with data governance, privacy, and compliance considerations.
  • Ability to influence stakeholders, including C-level executives, and thrive in ambiguous, fast-changing environments.
  • Nice to have: experience at high-growth SaaS companies with complex data needs.
  • Nice to have: previous experience as a practicing bench scientist.
  • Nice to have: previous experience in a biopharma IT-related function.
  • Nice to have: background in technical support or field service.
  • Nice to have: familiarity with enterprise sales processes in the pharmaceutical sector.
  • Nice to have: experience with the AWS application stack.

Benefits

  • Competitive salary and equity in a fast-growing company.
  • Supportive, team-oriented culture of continuous improvement.
  • Generous paid time off (PTO).
  • Flexible working arrangements, including remote work.
  • No visa sponsorship currently available for this position.

Interested in this position?

Apply directly on the company website

Apply Now

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