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Senior Resource Management Specialist

3 weeks ago
United States
Full-time
Senior
Operations Specialist
Project and Program Management
NetSuite Salesforce
Apply Now
Tenable

Tenable

Tenable is the Cyber Exposure company that provides live visibility into cyber risk for over 40,000 organizations worldwide.

Internet Software & Services
1K-5K
Founded 2002
$303M raised
View All Jobs 4

Description

  • Manage resourcing for all potential and assigned Professional Services and Education engagements.
  • Act as liaison between Services Account Managers and Delivery Managers on resource allocation.
  • Obtain and assign resources based on expertise, availability, and Statements of Work.
  • Coordinate scheduling with clients and internal stakeholders for services and training engagements.
  • Manage and resolve resource booking conflicts.
  • Support the engagement lifecycle from booking through scheduling, delivery, and revenue recognition.
  • Build, maintain, and communicate resource forecasts with Professional Services leads.
  • Monitor daily project activity and utilization, addressing underutilization with team leads.
  • Manage virtual training course delivery and subcontractor utilization.
  • Identify process and system improvements to increase Resource Management Office efficiency.
  • Mentor Resource Management Specialists and serve as an escalation point for resource issues.
  • Handle month-end project closure and Resource Management activities in support of Operations.

Requirements

  • 5 years of resource management or project management experience in the software solutions industry.
  • Bachelor's degree preferred; relevant experience may substitute for education.
  • Proficiency in Microsoft Office applications, including Microsoft Excel.
  • Conflict-resolution and problem-solving skills.
  • Clear written and verbal communication skills.
  • Ability to be diplomatic or firm as needed to drive results.
  • Highly detail-oriented and able to work autonomously.
  • Ability to manage multiple tasks, priorities, and tight deadlines.
  • Experience working with globally distributed teams in both in-office and remote environments.
  • Infrequent travel required.
  • RMCP certification preferred.
  • Salesforce or Certina experience is a plus.

Benefits

  • Base pay range of $77,000 to $102,333.33 USD.
  • Eligible for variable compensation based on company and individual performance.
  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement savings plan with company match.
  • Employee stock purchase plan.
  • Flexible spending accounts and Employee Assistance Program (EAP).
  • Education assistance, parental leave, paid time off, and company-paid holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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