Project Engagement Manager - SaaS

2 hours, 18 minutes ago
Full-time
Senior
Project and Program Management
Tekion

Tekion

Tekion is a leading provider of cloud-native automotive platforms that unify DMS, CRM, Digital Retail, Analytics, and more. Their AI-powered software enables personalized selling, upsell, and cross-sell opportunities, driving revenue and profitability....

IT Services
1K-5K
Founded 2016
$435M raised

Description

  • Manage the planning and execution of customer-facing engagements against agreed timelines and objectives.
  • Serve as the primary liaison between customers and internal teams throughout the engagement lifecycle.
  • Coordinate cross-functional delivery across Product, Engineering, Customer Success, and Services.
  • Track engagement health, risks, milestones, and deliverables to maintain transparency and alignment.
  • Support executive briefings, status reporting, and change management during engagements.
  • Collaborate with internal stakeholders to identify growth opportunities and support long-term client success.
  • Contribute to best practices, templates, and methodologies for customer engagement management.

Requirements

  • 6–8 years of experience in customer-facing roles such as engagement management, program delivery, or consulting.
  • Experience coordinating cross-functional programs or enterprise customer engagements.
  • Bachelor’s degree in Business, Communications, or a related field.
  • Strong planning, communication, and risk management skills.
  • Familiarity with CRM and delivery tools such as Salesforce, Asana, Smartsheet, or Jira.
  • Experience in SaaS, technology, or enterprise delivery environments preferred.
  • PMP, CSM, or other certifications are a plus.

Benefits

  • Competitive compensation with a base salary range of $90,000 to $150,000 USD.
  • Generous stock options and potential equity compensation.
  • 100% employer-paid medical, dental, and vision coverage.
  • Unlimited PTO and parental leave.
  • Free snacks and beverages.
  • Opportunity to work with experienced teams from leading Silicon Valley companies.
  • Early-stage, hyper-growth startup environment with room for career growth and development.
  • Dynamic, collaborative, and transparent culture.

Interested in this position?

Apply directly on the company website

Apply Now

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