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Power Platform Technical Consultant

7 hours, 45 minutes ago
Pakistan
Full-time
Mid Level
Implementation Consultant
Software Development
Azure C# JavaScript Microsoft Dynamics 365 .NET Power BI SQL Server
Apply Now
TEKenable.com

TEKenable.com

TEKenable.com specializes in providing rapid digital transformation services that leverage low code cloud platforms, artificial intelligence, and data analytics to enhance business efficiency, reduce costs, and drive revenue growth.

Internet Software & Services
51-250
Founded 2002
View All Jobs 10

Description

  • Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations.
  • Support, manage, and deliver ongoing platform application support to achieve customer satisfaction and service excellence.
  • Own problem resolution and implement corrective actions where required.
  • Analyse system functions with team members and review functional and technical specifications.
  • Replicate incoming incidents in UAT, QA, or sandbox environments to verify fixes.
  • Work with the team to maintain best-practice, high-quality customer software support.
  • Maintain high standards of customer engagement and service delivery.
  • Complete work-related training and learning toward relevant Microsoft Power Platform certifications.
  • Write technical documentation.
  • Guide and manage support engineering personnel where needed.

Requirements

  • Industry experience working in software support environments.
  • Experience in a .NET programming language, preferably C#.
  • Experience with Microsoft Power Platform, including PowerApps, Power BI, and Power Automate.
  • Experience with data, UI, logic, Dataverse, and visualisations.
  • Experience with Azure and cloud concepts.
  • Strong ability to manage multiple client relationships simultaneously.
  • Strong customer engagement and delivery experience.
  • Knowledge of the ITIL framework.
  • Strong interpersonal skills and the ability to support and communicate with users at all levels.
  • Ability to work on own initiative, be self-motivated, and work effectively as part of a team.
  • Ability to be resilient, customer-centric, and make strong decisions.
  • Strong desire and ability to learn new platforms and technologies.
  • Working in managed services or SLA-based support is preferred.
  • Experience in Azure and Azure DevOps is preferred.
  • Any Microsoft certifications are preferred.
  • Experience with SharePoint 365 is preferred.
  • A relevant third-level qualification in Business or IT is advantageous but not essential.
  • Formal management or leadership training is advantageous.
  • Relevant technical accreditations are highly desirable.

Benefits

  • Remote work from home.
  • Flexible working hours.
  • Health insurance.
  • Company trips.
  • Opportunity to work for an award-winning Microsoft Business Applications Partner of the Year.
  • Exposure to a global workforce with 200+ employees and operations in multiple countries.
  • Professional development support, including Microsoft certifications.
  • Opportunity to mentor junior support engineers and broaden expertise in software support.

Interested in this position?

Apply directly on the company website

Apply Now

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