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Product Enablement Specialist

1 day, 22 hours ago
India
Full-time
Mid Level
Customer Success
Customer and Technical Support
Looker SEO
Apply Now
Teikametrics

Teikametrics

Teikametrics is a top Marketplace Optimization Agency leveraging AI to empower ecommerce businesses on Amazon and Walmart for strategic growth.

Media
201-500
Founded 2015
$65M raised
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Description

  • Lead customer calls and product walkthroughs for brands and agencies using ARI Catalog.
  • Own enablement for assigned accounts from initial setup through approved, published listing content.
  • Advise customers on Amazon and Walmart listing-content strategy and improvement priorities.
  • Configure brand voice, required terms, and rules in ARI Catalog, and generate product content.
  • Review generated content for accuracy, quality, brand alignment, and submission readiness.
  • Manage customer approvals, submit content to Amazon and Walmart, resolve errors, and track publishing outcomes.
  • Collaborate with Amazon and Walmart partner teams to troubleshoot issues, escalate submission blocks, and manage platform updates.
  • Maintain account rollout status, next steps, ownership, and submission and publishing metrics; report progress weekly.
  • Serve as the product expert for sales, marketing, and account management teams.
  • Share customer feedback with Product and create help articles, templates, and playbooks.

Requirements

  • 3–5 years of experience in ecommerce operations, catalog or listing management, product operations, or customer onboarding at a SaaS or marketplace company.
  • Hands-on experience with Amazon Seller Central and/or Vendor Central listings, including titles, bullets, item highlights, backend keywords, variation families, and submission errors.
  • Knowledge of Amazon and Walmart marketplace rules and compliance guidelines.
  • Ability to advise on listing-content strategy, including how titles, bullets, descriptions, and keywords affect search visibility and conversion.
  • Excellent written English and editorial judgment for accurate, on-brand, non-keyword-stuffed content.
  • Strong Google Sheets or Excel skills.
  • Ability to manage 15+ accounts concurrently and track next steps and owners.
  • Comfort using AI tools such as ChatGPT, Claude, or similar tools daily.
  • Confidence leading customer calls, product walkthroughs, and live discussions with brands, agencies, and internal teams.
  • Walmart Seller Center, Looker or similar BI tools, agency-account experience, and enablement-content writing experience are preferred.

Benefits

  • Company equity for all employees.
  • Flexible remote work from home or Teikametrics offices.
  • Broadband reimbursement.
  • Group medical insurance with INR 7,50,000 annual family coverage.
  • Crèche benefit.

Interested in this position?

Apply directly on the company website

Apply Now

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