Technical Writer

2 months ago
Full-time
Mid Level
Technical Writing and Documentation
TechFlow

TechFlow

TechFlow is a 100% employee-owned government contractor in San Diego, offering tailored IT solutions and services to government agencies, specializing in program management, software development, and base operations with a focus on innovation and excee...

IT Services
51-250
Founded 1995

Description

  • Create, edit, and maintain technical documentation for software development, system sustainment, acquisition activities, and lifecycle management.
  • Develop software requirements documentation, business use cases, functional specifications, process workflows, system design documents, architecture diagrams, database schemas, and data dictionaries.
  • Produce and maintain user guides, system administration manuals, training materials, release notes, installation guides, and operational documentation.
  • Document ETL processes, including data sources, transformation logic, report generation procedures, and data flow documentation.
  • Develop and maintain SOPs, troubleshooting guides, maintenance procedures, and system monitoring documentation.
  • Manage version-controlled documentation repositories using Government-approved version control systems.
  • Develop documentation standards, templates, and style guides to ensure consistency across deliverables.
  • Collaborate with technical teams to gather information and keep documentation synchronized with system changes.
  • Support Government risk management activities by documenting risks, mitigation strategies, action items, and program decisions.
  • Participate in Agile ceremonies and update documentation throughout each sprint.

Requirements

  • Bachelor's degree or equivalent experience in Computer Science, Information Technology, Engineering, or a related field.
  • Minimum 3 years of technical writing experience supporting DoD software development or modernization programs.
  • Experience creating technical documentation for software systems, system architecture, user documentation, and operational procedures.
  • Experience working with version-controlled documentation repositories and collaborative documentation platforms.
  • Proficiency with Government-approved generative AI tools and modern digital authoring technologies.
  • Familiarity with DoD acquisition documentation standards and software lifecycle documentation requirements.
  • Excellent written communication, editing, organization, and document management skills.
  • Ability to collaborate effectively with engineers, developers, project managers, and Government stakeholders.
  • Active Secret Security Clearance.
  • Experience supporting U.S. Air Force software development or modernization programs (preferred).
  • Familiarity with Agile software development methodologies and Scrum environments (preferred).
  • Experience documenting cloud-based applications, DevSecOps processes, CI/CD pipelines, and database architectures (preferred).
  • Experience creating architecture diagrams and technical illustrations using tools such as Visio, Lucidchart, or similar platforms (preferred).
  • Knowledge of RMF documentation, cybersecurity documentation, and configuration management processes (preferred).
  • Experience working with Git-based repositories or other version control systems for documentation management (preferred).

Benefits

  • Employee stock ownership plan (ESOP) with annual employer contribution, per plan guidelines.
  • 401(k) plan with Roth option, employer match eligibility, and immediate vesting.
  • Paid time off.
  • 11 paid holidays per year.
  • Comprehensive medical, dental, and vision plans.
  • Company-paid life and AD&D insurance.
  • Employee Assistance Program.
  • Wellness resources.
  • Company-paid training and development program.
  • Voluntary benefits including disability coverage, legal and identity theft protection, and pet insurance.

Interested in this position?

Apply directly on the company website

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