Product Documentation Writer

1 hour, 3 minutes ago
Full-time
Mid Level
Technical Writing and Documentation
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Publish customer-facing release documentation on the day each product release ships.
  • Work with the Russian-speaking product team to verify product behavior and clarify unanswered questions.
  • Turn feature specifications and AI drafts into accurate, clear articles aligned with Fundraise Up’s voice and structure.
  • Triage feedback on live documentation, resolve underlying issues, and update articles.
  • Restructure, rewrite, and refresh outdated documentation as release work allows.
  • Create screenshots, screen recordings, and short walkthroughs for product releases.
  • Collaborate with English-speaking teams to identify documentation gaps.
  • Help develop documentation standards and processes toward greater autonomy.

Requirements

  • 3+ years of experience writing technical or product documentation or technology content.
  • Proven ability to own documentation end-to-end, including accuracy and clarity.
  • Near-native written English proficiency at C1/C2 level.
  • Working Russian sufficient to investigate product behavior with a Russian-speaking team.
  • Ability to read technical specifications, follow basic API behavior, and document it accurately.
  • Ability to record, edit, and deliver clear screen-recorded walkthroughs.
  • Self-sufficient approach to applying standards and improving existing content.
  • Comfort working in a fast-moving environment with shifting priorities.
  • Experience actively using AI tools and understanding where they add value.
  • Deeper REST API and developer documentation experience, editorial experience, product marketing or UX writing experience, and bilingual Russian/English organization experience are preferred.

Benefits

  • €3,200–€3,800 gross monthly compensation range.
  • Fully remote work from Portugal, with coworking support available.
  • Private medical insurance for employees and their families.
  • 22 paid vacation days, up to 14 paid public holidays, and 5 company-paid sick days.
  • Equity options and a long-term contribution focus.
  • English courses and relevant professional education.
  • Gym or swimming pool benefit.
  • Home office setup assistance and a €50 monthly internet and mobile allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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