Product Documentation Writer

1 hour, 2 minutes ago
Full-time
Mid Level
Technical Writing and Documentation
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Publish customer-facing release documentation on the same day product releases ship.
  • Work with the Russian-speaking product team to verify product behavior and resolve unanswered questions.
  • Review AI-generated drafts against the live product, correcting inaccuracies and ensuring clarity.
  • Manage feedback on published documentation by investigating issues and updating articles.
  • Refactor and modernize outdated documentation as release work permits.
  • Create screenshots, screen recordings, and short walkthroughs for releases.
  • Collaborate with English-speaking teams to identify documentation gaps.
  • Establish and improve documentation standards with the Manager of Product Documentation.

Requirements

  • 3+ years of experience writing technical documentation, product documentation, or technology content.
  • Near-native written English proficiency at C1/C2 level.
  • Working Russian sufficient to investigate product behavior directly with a Russian-speaking team.
  • Demonstrated ownership of documentation accuracy and clarity from research through publication.
  • Ability to read technical specifications, follow basic API behavior, and document technical concepts accurately.
  • Ability to record, edit, and deliver clear screen-recorded walkthroughs.
  • Ability to work independently, apply standards, and improve existing content.
  • Comfort working in a fast-moving environment with changing priorities.
  • Meaningful day-to-day use of AI tools and understanding of where they add value.
  • Experience with REST APIs and developer documentation preferred.
  • Editorial, product marketing, or UX writing experience preferred.
  • Experience in a bilingual Russian/English product or engineering organization preferred.

Benefits

  • Gross monthly compensation of 313,000–370,000 Serbian dinars.
  • Private medical insurance for employees and their families.
  • 20 paid vacation days, 15 paid public holidays, and 5 company-paid sick days annually.
  • Remote work and coworking options.
  • Home office setup assistance for furniture, monitors, and related equipment.
  • English learning and relevant professional education.
  • Gym or swimming pool benefit.
  • Equity options and a transparent, collaborative company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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