Product Documentation Writer

1 hour, 1 minute ago
Full-time
Mid Level
Technical Writing and Documentation
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Publish customer-facing release documentation on the same day features ship.
  • Verify documentation accuracy against the live product and platform behavior.
  • Work with the Russian-speaking product team to clarify product functionality and unresolved details.
  • Transform feature specifications and AI drafts into clear, complete articles.
  • Triage feedback on live documentation and resolve reported issues.
  • Refactor and update outdated documentation as release work allows.
  • Create screenshots, screen recordings, and short product walkthroughs.
  • Collaborate with English-speaking teams to identify documentation gaps.

Requirements

  • 3+ years of experience writing technical or product documentation or technology content.
  • Near-native written English proficiency at C1/C2 level.
  • Working Russian proficiency for sourcing product details from Russian-speaking teams.
  • Demonstrated ownership of documentation accuracy, clarity, and end-to-end delivery.
  • Ability to read technical specifications, understand basic API behavior, and document it accurately.
  • Ability to record, edit, and deliver clear screen-recorded walkthroughs.
  • Self-sufficient approach to applying standards and improving existing content.
  • Comfort working in a fast-moving environment with shifting priorities.
  • Experience with REST APIs and developer documentation is preferred.
  • Editing, product marketing, UX writing, or bilingual Russian/English team experience is preferred.
  • Meaningful day-to-day use of AI tools and understanding of their practical applications.

Benefits

  • €3,500–€4,000 gross monthly compensation.
  • Remote work from Spain with coworking support.
  • Equity options.
  • Private medical insurance for employees and families.
  • 23 paid vacation days, 11 public holidays, and 5 company-paid sick days.
  • English learning and relevant professional education.
  • Gym or swimming pool benefit.
  • Home office setup assistance for furniture, monitors, and related equipment.

Interested in this position?

Apply directly on the company website

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