Product Documentation Writer

46 minutes ago
Full-time
Mid Level
Technical Writing and Documentation
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Publish customer-facing release documentation on the day each product release ships.
  • Work with the Russian-speaking product team to verify product behavior and clarify gaps in specifications.
  • Review AI-generated drafts against the live product, correcting inaccuracies and unresolved questions.
  • Triage and resolve feedback on published documentation.
  • Rewrite and restructure outdated documentation to maintain content freshness.
  • Create screenshots, screen recordings, and short walkthroughs for releases.
  • Collaborate with English-speaking teams to identify documentation gaps and improvement opportunities.

Requirements

  • 3+ years of experience writing technical or product documentation or technology content.
  • Proven ability to own documentation end-to-end, including accuracy and clarity.
  • Near-native written English proficiency at C1/C2 level.
  • Working Russian sufficient to source product details directly from a Russian-speaking team.
  • Ability to read technical specifications, understand basic API behavior, and document it accurately.
  • Ability to record, edit, and publish clear screen-recorded walkthroughs.
  • Self-sufficient approach to applying standards and improving existing content.
  • Comfort working in a fast-moving environment with changing priorities.
  • Meaningful day-to-day experience using AI tools to improve work processes.
  • Preferred: experience with REST APIs, developer documentation, editorial processes, product marketing, UX writing, or bilingual Russian/English organizations.

Benefits

  • €2,500–€3,000 gross monthly compensation.
  • Remote work from Poland.
  • 31 days off.
  • 100% paid telemedicine plan.
  • Home office setup assistance for furniture and equipment.
  • 50% reimbursement for English courses up to $1,000 annually.
  • 100% reimbursement for relevant professional education up to $1,500 annually.
  • 50% gym or swimming pool reimbursement, coworking support up to $250 monthly, and equity options.

Interested in this position?

Apply directly on the company website

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