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Deployment Engineer

1 month, 1 week ago
United States
Full-time
Senior
Implementation Engineer
DevOps and Infrastructure
AJAX AWS DNS HTML HTTP JavaScript Linux Nagios SOAP Splunk SSH TCP/IP TLS XML
Apply Now
Sycurio

Sycurio

Sycurio (formerly Semafone) offers PCI compliance and payment security solutions to simplify payment security, compliance, and data protection for organizations, ensuring secure customer interactions and building lasting trust.

IT Services
51-250
Founded 2009
View All Jobs 4

Description

  • Work with Project Managers and Technical Architects to deploy and test Sycurio solutions for customers.
  • Build, test, and deploy standard customer solutions based on low-level design and test documentation.
  • Update and maintain low-level design and as-built documentation throughout the delivery process.
  • Troubleshoot and resolve technical faults and integration issues during deployments, escalating when needed.
  • Provide third-line support for existing customers and deployed solutions.
  • Participate in product research, development, prototyping, and the documentation of new functionality and testing strategies.
  • Develop subject matter expertise across Sycurio products and components.
  • Provide installation and deployment coaching and training to first- and second-line support engineers and customer engineers.
  • Take on additional duties as required to support delivery and customer needs.

Requirements

  • Experience with telephony SIP and TDM configuration and troubleshooting.
  • Experience installing, configuring, and troubleshooting Linux OS-based environments.
  • Ability to create and maintain virtual machines in a VMware ESXi environment.
  • Working knowledge of TCP/IP networking, including firewalls and routers.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to produce high-quality technical documentation.
  • Experience with Cisco ISR configuration and troubleshooting.
  • Knowledge of TDM technologies such as E1/T1 and ISDN (Q.931 variants).
  • Knowledge of VoIP protocols and codecs including SIP, RTP, DTMF, RFC2833, G711, and G729.
  • Working knowledge of network infrastructure components such as switches, routers, firewalls, and load balancers.
  • Familiarity with network protocols and applications including VLANs, IP, TCP, UDP, DNS, NTP, HTTP, HTTPS, IPsec, LDAP, and SSH.
  • Experience with monitoring tools such as Nagios, SNMP, OSSEC, Splunk, and Syslog.
  • Considerable experience providing third-line support in a software or telecommunications environment.
  • Fundamental knowledge of AWS EC2 and VPCs.
  • Ability to navigate the AWS Management Console.
  • Broad understanding of IPsec VPN applications.
  • Knowledge of web technologies including HTML, JavaScript, Ajax, SOAP, and XML web services.

Benefits

  • Competitive salary and bonus plan.
  • Healthcare and dental coverage.
  • 401(k) retirement plan.
  • Discount platform for employee savings.
  • Excellent PTO offering.
  • Opportunity to join a well-funded, fast-growing company.
  • Work environment that combines startup culture with the professionalism of an established business.

Interested in this position?

Apply directly on the company website

Apply Now

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