Remote Accounting Manager (Client Services)

1 month, 1 week ago
Full-time
Senior
Customer and Technical Support
Supporting Strategies

Supporting Strategies

Supporting Strategies offers outsourced bookkeeping and operational support services to small businesses, helping them save time and money with expert financial assistance.

Diversified Financial Services
251-1K
Founded 2004

Description

  • Deliver exceptional service to owned client relationships through responsive, accurate, timely, and supportive financial operations work.
  • Execute the standard delivery model and align work with the company's 6 C’s framework.
  • Implement best practices, streamline processes, and apply technology where appropriate to improve client value.
  • Maintain comprehensive standard operating procedures for client relationships to support consistent knowledge sharing and client coverage.
  • Build and sustain strong client relationships while anticipating needs and escalating unfamiliar requests when needed.
  • Collaborate with team members and across the franchise network to solve client financial operations challenges.
  • Take ownership of learning and adopting the client delivery model, mission, and 6 C’s framework.
  • Share best practices and contribute ideas to improve client delivery operations.
  • Monitor the health of client relationships, identify early risk indicators, and partner with team leaders to resolve issues.

Requirements

  • Bachelor's degree is required.
  • 5+ years of progressive experience in accounting.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and analytical skills.
  • Deep understanding of generally accepted accounting principles, processes, and technologies.
  • Experience working in a collaborative team environment.
  • Ability to analyze data, identify trends, and make informed recommendations.
  • Alignment with the company's 6 C’s framework: Communication, Curiosity, Connection, Community, Consistency, and Collaboration.
  • Remote home office setup and availability to work a scheduled shift during normal business hours.

Benefits

  • Remote, home office-based work arrangement.
  • Scheduled work during normal business hours.
  • Pay range of $100,000 USD.
  • Equal opportunity employer commitment to diversity, inclusion, and belonging.

Interested in this position?

Apply directly on the company website

Apply Now

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