RemoteLeaf Logo
Log in Sign up

Customer Success Manager- Media Buyers (m/f/d)

3 weeks, 6 days ago
Europe
Full-time
Junior
Customer Success Manager
Customer and Technical Support
HubSpot
Apply Now
Kayzen

Kayzen

Kayzen is a mobile programmatic in-house bidder designed for app developers and mobile advertisers to run performance user acquisition and retargeting campaigns in-house. With a focus on performance, transparency, and control, Kayzen enables leading mo...

Media
51-250
Founded 2019
$4M raised
View All Jobs 2

Description

  • Own customer relationships and act as the main link between clients, product, and service teams.
  • Understand each client’s business goals and provide strategic DSP advisory from onboarding onward.
  • Maintain detailed internal documentation of client information, interactions, feature requests, and campaign strategies in HubSpot.
  • Lead Quarterly Business Reviews focused on performance learnings, growth opportunities, and product roadmap updates.
  • Co-manage and optimize campaigns with clients or the Trading team using performance and log-level data.
  • Report account progress weekly or bi-weekly to internal and external stakeholders.
  • Set and work toward monthly and quarterly growth and milestone targets with the Team Lead.
  • Own end-to-end client success through proactive optimizations, troubleshooting, and coordination.
  • Identify emerging client needs and relay feedback to the product and technical teams.
  • Share client, market, and competitor insights with management.

Requirements

  • 2+ years of experience managing performance-driven web clients.
  • Hands-on experience with programmatic or digital advertising platforms.
  • Proven ability to build and drive processes that improve client outcomes.
  • Ability to work independently and collaboratively.
  • Strong analytical skills with the ability to interpret data, spot trends, and turn insights into action.
  • A proactive mindset with strong problem-solving ability.
  • Strong attention to detail.

Benefits

  • Exceptional career growth and learning opportunities.
  • Exposure to an experienced team of industry experts and entrepreneurs.
  • Direct day-to-day work experience with management.
  • A fun, driven, multinational team across multiple countries.
  • Flexible work-from-home arrangement.
  • $500 home-office setup budget.
  • $1,000 annual learning and development budget.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

A

Remote Opportunity - Take Back Control of Your Time

AO Garcia Agency Insurance

Global Elite Empire Consultants is hiring for a client service leadership role focused on delivering customer service, leading teams, and growing in a flexible work-from-home setting.

United States Lead Customer Success Manager
1 hour, 49 minutes ago
A

Work From Home - Sales Representative

AO Garcia Agency Insurance

Global Elite Empire Consultants is hiring for a client service leadership role focused on supporting customers, leading teams, and growing in a flexible work-from-home environment.

United States Lead Customer Success Manager Sales Representative
2 hours, 4 minutes ago
A

Remote Opportunity - Take Back Control of Your Time

AO Garcia Agency Insurance

Global Elite Empire Consultants is hiring a client service leadership role focused on customer service, team guidance, and career growth in a remote, flexible work environment.

United States Lead Customer Success Manager
2 hours, 4 minutes ago
A

Work From Home - Client Support Manager

AO Garcia Agency Insurance

Global Elite Empire Consultants is hiring a client service leadership role focused on delivering customer support in a remote, flexible work environment with mentorship and growth opportunities.

United States Full-time Senior Customer Success Manager
2 hours, 4 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers