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Marketing Lead, Customer & Community

3 weeks, 4 days ago
United States
Full-time
Senior
Marketing Manager
Marketing and Growth
Databricks HubSpot Salesforce
Apply Now

Sumble

Sumble provides AI-powered account intelligence for enterprise sales teams, helping users understand team structures, reporting lines, tech stacks, and other account signals to drive pipeline.

Technology, Information and Internet
11-50
$38M raised
View All Jobs 4

Description

  • Build and run the customer advocacy program, including references, case studies, customer-led content, video testimonials, and customer speakers.
  • Mine product usage data and platform metadata to create first-party industry insights, reports, and customer/prospect conversation starters.
  • Run structured customer interviews, synthesize voice-of-customer feedback, and feed insights back into product, sales, and customer success.
  • Own the customer side of launches and announcements, including lining up reference customers, drafting stories, and securing quotes and speaking opportunities.
  • Build scalable systems for customer advocacy management, including CABs, reference databases, and advocate tiering.
  • Own event strategy end-to-end across hosted events, self-hosted gatherings, and third-party sponsorships.
  • Manage event operations, including budget, vendors, speaker coordination, run-of-show, lead capture, and post-event follow-up with Sales.
  • Build and maintain a 6-12 month events and marketing calendar that other teams can plan around.
  • Own Sumble’s social presence across channels, with LinkedIn as the primary platform, and maintain a consistent editorial cadence.
  • Activate internal and external thought leaders through ghost-writing, prompts, guest appearances, podcast spots, joint content, and other audience-building efforts.

Requirements

  • 5+ years of B2B marketing experience, ideally in GTM tech, sales tech, data infrastructure, RevOps platforms, or adjacent categories.
  • Experience marketing to GTM buyers such as CROs, RevOps leaders, sales leaders, and marketing operations teams.
  • Depth in customer marketing and community/events, with at least one of these functions owned end-to-end and the ability to extend into the other.
  • A proven Super IC operating style, including building from scratch, prioritizing ruthlessly, and making decisions independently.
  • Demonstrated AI fluency in real production workflows with examples of work shipped faster, better, or differently because of AI tools.
  • Public comfort with speaking on stage, appearing on webinars and camera, and participating actively in LinkedIn conversations.
  • Strong writing skills for customer stories, social posts, event scripts, and executive ghost-writing.
  • Highly organized and able to manage calendars, budgets, multiple stakeholders, and recurring programs simultaneously.
  • Fluency with common B2B tools such as HubSpot or Marketo, Salesforce, modern social tools, and basic analytics.
  • Based in San Francisco preferred, with remote work in US time zones possible and willingness to travel frequently to customers and events.

Benefits

  • Top-tier medical, dental, and vision insurance for US employees.
  • 401(k) for US employees.
  • 4 weeks of PTO.
  • Equity in a high-growth Series A company.
  • Generous AI token usage policy.

Interested in this position?

Apply directly on the company website

Apply Now

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