Partnerships Customer Success Manager

2 hours, 44 minutes ago
Full-time
Mid Level
Customer and Technical Support
Strive Pharmacy

Strive Pharmacy

Strive Pharmacy is a premier specialty compounding pharmacy with locations across the US. We customize medications to meet individual needs, health conditions, and wellness goals. Our focus is on providing comprehensive health solutions for patients, f...

Health Care Providers & Services
11-50
Founded 2018

Description

  • Own the full lifecycle of top-tier partner accounts from onboarding through renewal and expansion.
  • Build and execute multi-year strategic partner plans aligned with partner objectives.
  • Advise partner executives and senior stakeholders.
  • Lead cross-functional resolution of complex or escalated partner issues and risks.
  • Drive partner expansion and upsell opportunities.
  • Identify partner health risks and signals for growth.
  • Manage a high-value partner or enterprise account portfolio.
  • Mentor or lead team members as needed.

Requirements

  • 3+ years of experience in partnership management, account management, or business development; SaaS experience preferred.
  • Track record managing a large ARR portfolio involving partners or enterprise accounts.
  • Demonstrated success with renewals, expansion, and partner relationship management.
  • Experience mentoring or leading others.
  • Strong executive communication and presence.
  • Strategic account planning and negotiation skills.
  • Cross-functional leadership and risk mitigation experience at scale.
  • Strong partner business acumen.

Benefits

  • Annual salary of $65,000–$85,000 USD.
  • Primarily remote work environment.
  • Employer-paid healthcare coverage beginning the first day of the month following hire.
  • Free Strive compounded medications with a valid patient-specific prescription.
  • Paid time off and sick time.
  • FSA and HSA options.
  • Parental leave.
  • 401(k) with employer matching.
  • Life, vision, dental, and veterinary insurance.

Interested in this position?

Apply directly on the company website

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