Marketing Operations Program Manager, Sold Funnel

1 hour, 33 minutes ago
Full-time
Senior
Project and Program Management
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Create and lead programs to transform sales development with AI SDRs.
  • Own end-to-end program delivery for sold funnel initiatives, including communications, objectives, success metrics, and repeatable processes.
  • Lead requirements gathering, vendor selection, contracting, implementation, and adoption for third-party software.
  • Drive new custom features in Stripe’s third-party software implementations.
  • Partner with product and engineering teams to scope business requirements and translate operational needs into product requirements for internal tooling.
  • Coordinate discovery, review cycles, pilots, and feedback collection during program execution.
  • Identify launch-blocking issues, summarize required changes, and escalate risks as needed.
  • Improve operations through process innovation, automation, and AI-powered tools.
  • Maintain scalable documentation and coordinate support across local, global, and cross-functional teams.
  • Define metrics, create dashboards, and run regular reviews with sales development managers and analysts to measure adoption and impact.

Requirements

  • 6+ years of experience in B2B marketing, sales, revenue operations, or a related program management role in a high-growth technology environment.
  • 3+ years of experience working day-to-day with CRM platforms, lead management, and sales development tools such as Gong, Salesloft, Outreach, Orum, Dialpad, Vidyard, Qualified, and Clay.
  • 3+ years of experience managing end-to-end cross-functional programs across marketing, sales, and engineering.
  • Experience building AI agents, including deployed examples and examples of using AI daily beyond chat.
  • 3+ years of experience performing analysis using queries, dashboards, and AI, and partnering with analysts and data scientists for more complex needs.
  • 3+ years of experience defining your own scope and goals while collaborating with a distributed, global team.
  • Excellent written and verbal communication skills for explaining complex operational concepts to stakeholders across marketing, sales, and engineering.
  • 3+ years of experience with Salesforce, including lead management, campaign attribution, and marketing-to-sales data flows.
  • Experience implementing AI tools to improve marketing operations workflows and productivity.
  • Experience working with global teams on a day-to-day basis.
  • Experience in the financial services, payments, or B2B software industries.

Interested in this position?

Apply directly on the company website

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