Senior Technical Account Manager (TAM) - Korea

6 hours, 52 minutes ago
Full-time
Senior
Cybersecurity
Stellar Cyber

Stellar Cyber

Stellar Cyber provides Next Gen SIEM Security, Network Detection, and Response platforms with AI-driven threat analysis, empowering lean security teams to secure environments effectively.

Professional Services
51-250
Founded 2017
$80M raised

Description

  • Serve as the primary technical liaison for assigned clients and maintain strong relationships.
  • Collaborate with sales, support, and engineering teams to understand client needs and tailor solutions.
  • Assess clients’ cybersecurity environments and recommend improvements and best practices.
  • Lead solution configuration, integration, testing, and implementation activities.
  • Provide technical guidance, training, and ongoing optimization support to clients.
  • Monitor client systems for performance issues, vulnerabilities, and emerging threats, taking appropriate action.
  • Escalate and resolve complex technical issues with internal teams to ensure customer satisfaction.
  • Develop long-term cybersecurity strategies with clients aligned to product capabilities.
  • Track industry trends, emerging threats, and technologies, sharing relevant insights.
  • Create technical documentation, knowledge base articles, and training materials; travel to client sites as needed.

Requirements

  • Bachelor’s degree in computer science or a related field.
  • Proven experience in technical account management, cybersecurity consulting, or a related role.
  • Strong understanding of network security, endpoint protection, threat detection, and incident response.
  • Experience configuring and troubleshooting firewalls, intrusion detection/prevention systems, SIEM, and anti-malware tools.
  • Excellent communication skills with the ability to explain complex technical concepts to technical and non-technical audiences.
  • Strong analytical and problem-solving abilities with experience resolving technical issues.
  • Self-motivated and proactive, with the ability to work independently and collaboratively in a fast-paced environment.
  • Industry certifications such as CISSP, CISM, or CISA are preferred.
  • Willingness to travel when necessary.

Benefits

  • Competitive compensation comparable to leading technology companies.
  • Transparent, open, feedback-driven, and collaborative work culture.
  • Opportunities for career growth in a rapidly expanding cybersecurity company.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Enterprise Key Account Director

Supermove 11-50 Internet Software & Services

Supermove is hiring an enterprise implementation and account leader to guide major moving-company customers from contract signature through first renewal, ensuring successful adoption and measurable business results from its software and AI platform.

SQL
7 hours, 22 minutes ago

Client Solutions Specialist

Funnel 51-250 Real Estate

Funnel Leasing is hiring a Client Solutions Specialist to advise enterprise clients, optimize platform integrations and workflows, and resolve operational risks across its cloud-based multifamily leasing software.

Looker Salesforce SQL Tableau
1 day, 7 hours ago

Senior Technical Account Manager

Signifyd 251-1K IT Services

Signifyd is hiring a Senior Technical Account Manager Support to advise key Latin American merchants, lead technical integrations, and resolve post-sales support issues across its fraud-prevention commerce platform.

BigCommerce CRM E-commerce GitHub JSON Looker Magento NetSuite PHP Postman Python Salesforce Shopify SQL
2 days, 5 hours ago

Technical Account Manager

Rithum Internet Software & Services

Rithum is hiring a Technical Account Manager to provide strategic technical guidance, implementation support, and platform optimization for enterprise and strategic commerce clients.

E-commerce JIRA Salesforce
2 days, 6 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers