Partner Operations Manager

1 day, 12 hours ago
Full-time
Senior
Project and Program Management
Steer.io

Steer.io

Steer.io is a sales process intelligence company that provides AI-driven guidance to help businesses find the next best step, capture customer touch points, and make informed decisions for increased success rates. Their platform offers actionable insig...

Internet Software & Services

Description

  • Own end-to-end partner program operations, including reporting, incentives, performance tracking, announcements, enablement assets, and billing coordination.
  • Drive Directory-as-a-Service (DaaS) execution by managing shop eligibility data, partner locator onboarding, activation tracking, and lead conversion support.
  • Coordinate integration partner communications and align Product and Engineering on launch readiness, beta testing, and documentation.
  • Serve as the primary operational lead for marketing, loyalty, AI voice, and coaching partners, including onboarding and issue resolution.
  • Enable Sales and Customer Success with the collateral, resources, and knowledge needed to support partner-driven opportunities.
  • Collaborate cross-functionally with RevOps, HubSpot, Sales, CS, Marketing, Product, and Engineering on partner initiatives.
  • Translate partner needs, technical requirements, and operational plans into clear actions for internal and external stakeholders.
  • Support the scaling of Steer’s partner ecosystem across parts/tire suppliers, shop management systems, marketing platforms, AI providers, and repair networks.

Requirements

  • 4–7 years of experience in partnerships, channel operations, or ecosystem management within the automotive aftermarket.
  • Deep understanding of how independent repair shops operate, evaluate software, acquire customers, and purchase parts.
  • Proven ability to coordinate complex, multi-party initiatives across Sales, CS, Product, Marketing, and RevOps.
  • Strong organizational skills and hands-on experience using CRMs and reporting tools, with HubSpot preferred.
  • Ability to travel up to 25% of the time.
  • Existing relationships or a strong network within the automotive aftermarket industry (preferred).
  • Direct experience with repair shop management systems, automotive SaaS integrations, or technology ecosystems (preferred).
  • Experience supporting channel partner programs, marketplace platforms, or locator/DaaS networks (preferred).
  • 100% remote role available to US-based candidates.

Benefits

  • 100% remote work environment.
  • Medical, dental, and vision insurance within 30 days, with 100% employer-paid medical.
  • Equity package.
  • Flexible PTO with a 15-day minimum.
  • Generous parental leave.
  • FSA and HSA options.
  • 401(k).
  • Growth and wellness stipend.
  • WFH equipment provided.
  • Opportunity to work with the latest technology.
  • Collaborative, high-ownership culture with clear career growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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