RemoteLeaf Logo
Log in Sign up

Bilingual Medical / Dental Front Desk Receptionist and Administrative Assistant

5 days, 7 hours ago
El Salvador, Guatemala, Honduras, Nicaragua, Peru, Colombia
Full-time
Junior
Administrative Assistant
Operations
HIPAA
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 17

Description

  • Answer incoming patient calls, take detailed messages, and route urgent clinical matters to the appropriate medical staff.
  • Conduct outbound calls for appointment confirmations, follow-ups, gap filling, and missing paperwork requests.
  • Monitor and respond to practice email, secure text messages, and patient portal inquiries.
  • Register new patients by collecting accurate personal, contact, and medical history information.
  • Input, update, and maintain patient records in the EMR/EHR system in compliance with data protocols.
  • Upload and organize intake forms, referrals, and external medical records into the correct patient charts.
  • Schedule, reschedule, and cancel patient appointments in alignment with provider preferences and clinic workflows.
  • Monitor cancellations and no-shows and use the waitlist to keep provider calendars full.
  • Perform insurance eligibility checks through payer portals or direct calls to verify coverage, deductibles, co-pays, and plan limitations.
  • Explain estimated out-of-pocket costs and coordinate collection of co-pays or outstanding balances before appointments.

Requirements

  • Minimum 2 years of experience as a medical receptionist, secretary, or assistant in a U.S.-based medical clinic or healthcare setting.
  • Hands-on experience with mainstream EMR/EHR platforms, cloud-based VoIP phone systems such as RingCentral or Dialpad, and digital scheduling calendars.
  • Fluent verbal, reading, and written mastery of both English and Spanish.
  • Strong knowledge of health insurance terminology, including verification processes, prior authorizations, copays, and deductibles.
  • Exceptional verbal and written English communication skills with a warm, professional phone presence.
  • Thorough understanding of HIPAA compliance, patient confidentiality regulations, and medical data security standards.
  • A quiet, secure home office workspace free from background noise.
  • High-speed internet connection and a reliable computer headset.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Industrial Electric Mfg.

Engineering Admin (6 Month Contract)

Industrial Electric Mfg. 251-1K Electrical Equipment

IEM is seeking an administrative and operational support professional to help the Design Engineering Managers coordinate engineering workflows, data integrity, and cross-site process visibility.

United States Full-time Junior Administrative Assistant
6 hours, 16 minutes ago
Winning Assistants

Mental Health Virtual Assistant | Patient Coordinator & Administrative Support

Winning Assistants Health Care Providers & Services

A U.S.-based mental health practice is hiring a part-time remote Virtual Assistant in the Philippines to manage patient coordination, administrative support, outreach, and light digital updates.

Philippines Part-time Junior Administrative Assistant Virtual Assistant
$10k-$12k
Cybersecurity HIPAA WordPress
6 hours, 31 minutes ago
Political Asylum Lawyers

Correspondence Specialist

Political Asylum Lawyers 1-10 Specialized Consumer Services

Political Asylum Lawyers is hiring a remote Correspondence Specialist in Argentina to manage time-sensitive legal mail and official communications for asylum cases.

Argentina Full-time Junior Administrative Assistant
$1k-$1k
6 hours, 31 minutes ago
Reworks Solutions

Admin / Customer Service

Reworks Solutions Internet Software & Services

ReWorks Solutions is hiring a remote Admin / Customer Service professional to support client communication, administrative operations, and day-to-day workflow coordination during US business hours.

South Africa Full-time Junior Administrative Assistant
6 hours, 31 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers