Admin / Customer Service

7 hours, 39 minutes ago
Full-time
Junior
Customer and Technical Support
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Manage customer inquiries via phone, email, and chat in a timely and professional manner.
  • Perform general administrative duties such as scheduling, data entry, and document management.
  • Maintain organized records and files to support efficient operations.
  • Coordinate communication between clients, vendors, and internal teams to keep workflows running smoothly.
  • Assist in resolving customer issues and escalate cases when necessary.
  • Support daily operational tasks to improve process efficiency and client satisfaction.

Requirements

  • Proven experience in administrative and customer service roles.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency with Microsoft Office Suite and common office tools.
  • Ability to handle customer inquiries with patience and professionalism.
  • Attention to detail and problem-solving skills.
  • Ability to work independently and collaboratively in a remote setting.

Benefits

  • Full-time remote work from home.
  • Comfortable working US hours (9am-5pm EST).
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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