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Bilingual Medical Administrative Assistant - Athena EMR Experience Required

1 hour, 19 minutes ago
El Salvador, Honduras, Nicaragua, Peru, Colombia, Philippines
Full-time
Mid Level
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 12

Description

  • Submit, track, and secure complex HMO prior authorizations with complete clinical documentation.
  • Attach approved authorizations and referral codes to patient visits in AthenaHealth to support clean claim submissions.
  • Verify patient eligibility and benefits across Medicare, Medicaid, HMOs, and PPOs before appointments.
  • Handle high-volume inbound and outbound patient calls with a professional and reassuring demeanor.
  • Monitor patient interactions in the Yobi AI receptionist portal and manage handoffs between automated and live support.
  • Use Weave to manage multi-channel communications, text reminders, and real-time appointment scheduling and rescheduling.
  • Run outbound follow-up campaigns for no-shows and contact patients for missing demographic or insurance information.
  • Request and collect insurance ID cards and other needed patient documentation.
  • Maintain accuracy and workflow efficiency in a high-call-volume clinic environment.

Requirements

  • Minimum of 4+ years of verified administrative or receptionist experience in a U.S.-based healthcare practice.
  • Extensive hands-on administrative experience with AthenaHealth EMR (AthenaOne).
  • Direct experience with Weave or equivalent VoIP appointment and communication platforms.
  • Proven ability to stay accurate and calm in a high-call-volume clinic environment.
  • Dedicated quiet home office with high-speed internet, a noise-canceling headset, and reliable power backup.
  • Deep familiarity with major U.S. insurance plans, regional HMOs, and IPAs such as Regal, Optum, IEHP, PPOs, Medicare, and Medicaid (preferred).
  • Prior experience as an Authorization/Billing Specialist or Medical Front Desk Lead (preferred).
  • Comfort working in a tech-forward environment with digital communication hubs and AI-integrated portals.

Interested in this position?

Apply directly on the company website

Apply Now

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