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Product Owner, CIS

3 weeks, 6 days ago
Canada
Full-time
Mid Level
Product Owner
Product Management
Scrum System Design
Apply Now
SpryPoint

SpryPoint

SpryPoint provides cutting-edge cloud-based solutions for utilities, enhancing customer service and operational efficiency in North America.

Electric Utilities
51-250
Founded 2011
View All Jobs 11

Description

  • Facilitate discovery sessions with internal and external stakeholders to refine existing features and identify new opportunities.
  • Manage and evaluate product ideas from multiple internal and external sources.
  • Lead feedback loops throughout the development cycle to ensure ideas become valuable product outcomes.
  • Work closely with a Development Team Lead to support successful product delivery.
  • Engage with Service Delivery on project requirements and help influence customer transition timelines.
  • Support the development team through Scrum sprint cycles.
  • Liaise with Customer Success to identify patterns in customer issues and enhancement requests.
  • Provide product demonstrations to internal and external stakeholders.
  • Support new feature education and user enablement for both internal teams and customers.
  • Collaborate with product management and business development teams on OKRs, quality management practices, sales estimates, RFP responses, and Statements of Work.

Requirements

  • Thorough and detail-oriented with strong organizational ownership.
  • Excellent written and verbal communication skills.
  • Comfortable working in a fast-paced environment with frequent context switching and shifting priorities.
  • Able to prioritize effectively across multiple competing demands.
  • Positive, creative, and curious approach to problem-solving.
  • Understanding of system design and analysis.
  • Strong B2B product and business experience working directly with enterprise customers and cross-functional stakeholders.
  • Experience in the utilities industry is an asset.
  • Ability to work closely and collaboratively with internal teams and customers.

Benefits

  • Remote-first work environment with flexible working hours across North America.
  • Competitive total rewards and a compensation package that grows with you.
  • MacBook plus $800 to create an ideal home workspace.
  • Health, dental, vision, and life insurance from day one.
  • Generous PTO and unlimited sick days.
  • RRSP matching in Canada and 401(k) matching in the US.
  • $2,500 annual development fund, tuition assistance, and Book Bounty program.
  • Annual company events and team offsites.

Interested in this position?

Apply directly on the company website

Apply Now

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