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Chief of Staff, R&D

1 month, 1 week ago
United States
Full-time
Lead
Executive Assistant
Operations
Apply Now
Sprout Social

Sprout Social

Sprout Social offers a comprehensive social media management and engagement platform that enables businesses to effectively manage their social media presence, streamline customer care, and derive actionable insights from analytics to drive growth.

Professional Services
251-1K
Founded 2010
View All Jobs 3

Description

  • Serve as a trusted advisor and thought partner to the CPO and CTO, including preparation for board and executive interactions.
  • Lead the R&D operating cadence, including meetings, reviews, quarterly planning, and OKR tracking and reporting.
  • Triag e escalations and meeting requests to determine what needs direct leadership attention versus async resolution.
  • Build and maintain the R&D operational dashboard and translate delivery, capacity, and headcount data into decision-ready narratives.
  • Lead high-priority, ambiguous cross-functional initiatives such as org design and AI operating model buildouts.
  • Serve as the primary partner to FP&A and lead budget governance across Engineering, Product, and Design.
  • Surface trade-offs by presenting options, costs, and recommendations to support prioritization decisions.
  • Partner with People and Finance on hiring plans, capacity modeling, and senior onboarding for R&D.
  • Draft and own key R&D communications, including executive memos and board materials.
  • Establish and continuously improve the R&D operating system, decision-rights framework, and reporting processes.

Requirements

  • 12+ years of experience in strategy, operations, management consulting, product management, or a prior Chief of Staff role, ideally in a high-growth or public B2B SaaS company.
  • 5+ years of direct people management experience.
  • Deep fluency in how R&D organizations operate, including the product development lifecycle, org structures, capacity planning, and the relationship between roadmap, resourcing, and business outcomes.
  • Ability to read and interpret an architecture diagram, a capacity model, and a P&L with confidence.
  • Proven track record of influencing VP-, SVP-, and C-level leaders without owning the org chart.
  • Exceptional written and verbal communication skills, including the ability to draft board materials and present complex topics clearly.
  • Strong operational and analytical rigor with a focus on repeatable processes, accuracy, and accountability.
  • Experience supporting a combined Product and Engineering organization, or reporting into a CPO, CTO, or CPTO, preferred.
  • Background in high-growth SaaS or technology companies with exposure to multiple planning cycles and organizational change, preferred.
  • Familiarity with modern R&D operations tooling, including OKR and planning systems, roadmapping tools, and delivery/velocity analytics, preferred.

Benefits

  • Annual base salary range of $216,000 to $300,000, with zone-based ranges up to $356,000 in New York, California, and Washington.
  • Eligibility for restricted stock units (RSUs) under Sprout’s equity plan.
  • Premium medical, dental, and vision insurance for employees and eligible dependents.
  • Full access to Modern Health, including coaching, therapy sessions, and digital wellness resources.
  • 401(k) with a 50% company match on the first 6% of contributions.
  • Flexible Paid Time Off plus ten paid holidays and additional Rest & Recharge days.
  • Up to 16 weeks of paid parental leave.
  • $1,000 annual lifestyle spending account for physical, mental, and financial well-being.
  • Home office support with a $550 one-time stipend and $50 monthly internet stipend.
  • 100% employer-paid life and disability insurance, plus volunteer time, donation matching, commuter benefits, childcare/eldercare support, pet insurance discounts, and financial wellness support.

Interested in this position?

Apply directly on the company website

Apply Now

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