Spring Health

Spring Health is a company that offers a comprehensive and personalized mental healthcare solution for teams and families. They provide clinically proven technology and world-class providers to deliver precise care tailored to individual needs, elimina...

Health Care Providers & Services

Health Care

1K-5K (1222)

Founded 2016

$366M raised

30 open positions

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Senior Account Manager, Upsell and Expansion

1 month, 3 weeks ago

Anywhere

Full-time

Senior

Account Manager

Customer and Technical Support

Apply Now

Spring Health

Health Care Providers & Services

1K-5K

Founded 2016

$366M raised

View All Jobs 30

Description

Identify and pursue expansion opportunities within existing enterprise accounts to grow adoption of Spring Health’s products and services.
Build business cases that demonstrate the value and need for expanding current customer offerings.
Partner with Customer Success to develop relationships with key stakeholders, including VP-level HR leaders and CFOs.
Use a consultative sales approach to understand customer goals, pain points, buying cycles, and growth opportunities.
Own the full-cycle sales process for existing customers, including discovery calls, presentations, demos, pricing reviews, proposals, and negotiation.
Meet and exceed assigned revenue and upsell targets.
Collaborate with Customer Success, Sales, Strategic Alliances, Product, Operations, and Marketing to meet customer needs and deliver value.
Share customer feedback with internal teams to help influence the product roadmap.
Stay informed on mental health industry trends, competitive offerings, and the priorities of HR and finance decision-makers.

Requirements

Proven experience in account management or sales, ideally focused on customer expansion and growth within enterprise accounts.
Demonstrated success in consultative selling with large, complex customers.
Strong understanding of HR and CFO dynamics and the ability to influence these decision-makers.
Experience closing 6-figure deals and exceeding quota as an individual contributor.
Outstanding communication and presentation skills.
A thoughtful, collaborative approach to selling to existing customers.
Entrepreneurial mindset with the ability to work in a fast-paced environment with high ambiguity.
Strong emotional intelligence, humility, resourcefulness, directness, ambition, and comfort with change.
Ability to travel up to 30% of the year.
Passion for advancing mental health care and improving employee well-being.

Benefits

Target base salary of $132,000 to $165,000.
Competitive total rewards package including equity and benefits.
Health, dental, and vision coverage starting on day one.
Access for employees and dependents to One Medical accounts.
HSA and FSA plans, with Spring contributing up to $1K to HSAs depending on plan type.
Employer-sponsored 401(k) match of up to 2%.
Annual paid time off including vacation, sick leave, and company holidays.
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months of tenure.
Up to $1,000 per year in professional development reimbursement.
Access to fertility care support and $4,000 reimbursement for related fertility expenses.

Interested in this position?

Apply directly on the company website

Apply Now

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