Director, Marketing Operations

1 day, 5 hours ago
Remote
Full-time
Lead
Marketing and Growth
Spring Fertility

Spring Fertility

Spring Fertility is a premier fertility center dedicated to providing personalized treatment plans and support for individuals seeking fertility and egg freezing services, ensuring that each patient's unique history and goals are prioritized in their c...

Health Care Providers & Services
251-1K
Founded 2016

Description

  • Serve as the primary bridge between marketing and clinic operations, translating campaigns into executable clinic-level plans.
  • Partner with clinic leadership and front-desk/patient coordinator teams to implement campaigns, offers, and patient-facing materials consistently and on time.
  • Anticipate and resolve operational barriers such as staffing, scheduling capacity, intake processes, and physical space constraints.
  • Build repeatable playbooks and toolkits that help clinic teams execute national and local campaigns with minimal friction.
  • Support new clinic openings, market expansions, and local growth initiatives with tailored activation plans.
  • Own the operational brand calendar and ensure initiatives are planned, resourced, and sequenced effectively.
  • Own the operating model, standards, processes, and success measures for marketing’s engagement with clinic and clinical teams.
  • Create and operationalize patient acquisition campaigns that drive qualified demand and support market-specific volume goals.
  • Lead post-campaign reviews to assess execution and volume impact and capture lessons learned.
  • Own clinical volume KPIs and translate volume, capacity, and conversion trends into marketing recommendations.

Requirements

  • Bachelor’s degree in Marketing, Business, Healthcare Administration, or a related field.
  • 7–10+ years of experience in marketing operations, healthcare/clinical operations, practice management, or a role bridging marketing and operations teams.
  • Proven experience translating marketing strategy into operational execution across multiple locations or sites.
  • Experience partnering with clinical, provider, or medical stakeholders on patient-facing content or communications.
  • Strong analytical skills with experience building and owning KPI reporting tied to business or volume outcomes.
  • Strong systems and process fluency using dashboards, CRM or patient funnel reporting, project management tools, and campaign intake/workflow processes.
  • Experience in a remote-based role within CA, NY, or OR is required.
  • ~20% expected travel is required.
  • Experience in a fast-growing organization or multi-site healthcare environment is preferred.

Benefits

  • Starting salary range of $150,000-$190,000 annually.
  • Competitive medical, dental, and vision plans.
  • Paid time off.
  • Access to BetterHelp therapy sessions for mental and emotional wellness.
  • Commuter benefits and discounted home, auto, and pet insurance.
  • 401(k) with up to a 4% company match.
  • Comprehensive fertility and parental leave benefits.
  • Employer-paid life and disability insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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