Head of Clinical Operations

1 month ago
Full-time
Executive
Operations
Medsien

Medsien

Medsien specializes in providing scalable remote care management solutions, leveraging advanced technology to enhance patient experiences for numerous organizations.

Internet Software & Services
11-50
Founded 2018

Description

  • Lead and scale Medsien's Clinical Operations organization and Care Partner operations.
  • Manage and develop Operations Managers while driving accountability and consistent performance.
  • Build scalable operating processes, staffing models, workflows, and management systems.
  • Own operational metrics across quality, productivity, capacity, staffing, and performance.
  • Strengthen clinical quality and operational consistency as the organization grows.
  • Partner with Product and cross-functional teams to improve workflows, introduce automation, and operationalize new programs.
  • Build the leadership structure and operational foundation needed to support continued growth.

Requirements

  • 10+ years of healthcare operations, clinical operations, or care delivery experience.
  • Senior leadership experience managing managers and large healthcare operations teams.
  • Demonstrated experience building and scaling healthcare operations, teams, and processes.
  • Strong track record in operational performance, including productivity, quality, staffing, capacity, and performance management.
  • Experience developing strong managers and building accountable, high-performing teams.
  • Strong analytical, strategic, and executive communication skills.
  • Ability to operate at both the executive/strategic level and remain close to day-to-day operations.
  • Residence in the US.
  • VP, Head, or Senior Director-level healthcare operations experience (preferred).
  • Experience at a health tech, digital health, healthcare services, medical group, MSO, or health system (preferred).
  • Experience managing large distributed or remote care teams (preferred).
  • Experience with care management, population health, chronic care, virtual care, or remote care (preferred).
  • Experience using technology, automation, and data to scale healthcare operations (preferred).

Benefits

  • Competitive USD salary and stock options.
  • Generous vacation and PTO policies.
  • Fully remote work opportunities.
  • Training, mentorship, and coaching from leadership.

Interested in this position?

Apply directly on the company website

Apply Now

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