Senior Account Manager – Mandarin

4 weeks ago
Full-time
Senior
Sales and Business Development
Spreetail

Spreetail

Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. They purchase products from top partners, list on major marketplaces, and provide next-day order fulfillment with their i...

Internet Software & Services
251-1K
Founded 2006
$208M raised

Description

  • Drive brand growth by assessing GMV potential and building competitive fulfillment contract models.
  • Use market insights to identify realistic opportunities and maximize impact for each brand.
  • Translate long-term brand goals into actionable plans and support execution across teams and brand stakeholders.
  • Own account health by monitoring daily performance metrics such as on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales.
  • Take decisive action to address performance issues and keep brands on track.
  • Build strong relationships with business leaders at all levels and lead brand communications.
  • Manage feedback, deliver projects with precision, and provide a best-in-class brand experience.
  • Deliver brand reporting with actionable recommendations and complete weekly business reviews.
  • Lead calls, track questions, and drive follow-ups to identify gaps and improve results.

Requirements

  • Native Mandarin speaker with full fluency in English and the ability to communicate and translate seamlessly with Mandarin-speaking brands.
  • Bachelor’s degree in Business, Finance, Project Management, or Client Services.
  • 5–6+ years of experience managing ecommerce clients with net sales exceeding $20 million annually.
  • Project management or account management experience, particularly with brands importing from China.
  • Proven ability to work in fast-paced environments.
  • Confidence engaging with client leaders at all levels, from C-level executives to support teams.
  • Strong independent and team management skills.
  • Creative problem-solving ability with exceptional writing, phone, and presentation skills.
  • Focus on delivering results on time.
  • College degree not required; non-linear career paths are welcome.

Benefits

  • Flexible Work Your Way remote-first work setup with the ability to choose where you work most effectively each week.
  • Quarterly in-person collaboration in Lincoln for team building, community engagement, and All-Hands meetings.
  • Generous vacation policy plus paid time off for your wedding week.
  • Paid parental leave and support for parents of growing families.
  • Affordable medical, dental, and vision insurance with coast-to-coast coverage.
  • Free telehealth and on-demand mental health resources.
  • Paid time off for volunteering and community impact.
  • Recognition through milestone gifts, swag store credit, nonprofit donations, and Spotlight Awards.

Interested in this position?

Apply directly on the company website

Apply Now

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