Head of Warehouse Operations, 3PL

3 months, 2 weeks ago
Full-time
Lead
Operations
Spreetail

Spreetail

Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. They purchase products from top partners, list on major marketplaces, and provide next-day order fulfillment with their i...

Internet Software & Services
251-1K
Founded 2006
$208M raised

Description

  • Hold the 3PL partner accountable for contracted SLAs and KPIs by monitoring performance, conducting reviews, and tracking corrective actions.
  • Serve as the main liaison between the 3PL partner and Spreetail central teams, translating strategic needs into operational instructions.
  • Monitor inventory, order status, and shipment planning in Linnworks to support on-time delivery and flag discrepancies across B2B and B2C flows.
  • Ensure adherence to Spreetail SOPs and lead the rollout of system updates, new SOPs, and new client onboardings.
  • Produce regular operational reports for internal stakeholders and analyze WMS data to track key metrics such as OTS, order accuracy, and inbound performance.
  • Identify continuous improvement opportunities within 3PL operations and help implement solutions with partner teams.
  • Coordinate core warehouse workflows including inbound, outbound, and returns across multi-site operations.
  • Maintain collaborative working relationships while holding external partners accountable for operational outcomes.

Requirements

  • Fluency in both German and English is required.
  • Additional European languages are a strong advantage.
  • Hands-on experience coordinating warehouse workflows including inbound, outbound, and returns.
  • Experience in both B2B and B2C fulfillment environments.
  • Proficiency in Linnworks or a similar WMS/ERP system.
  • Strong analytical skills with the ability to build reports, track metrics, and identify trends.
  • Clear and confident communication skills with experience managing external partners.
  • Excellent organizational skills and the ability to prioritize and manage multiple workstreams autonomously.
  • Bachelor's degree in Logistics, Supply Chain, Business, or equivalent practical experience.
  • APICS, Six Sigma, or IOSH certifications are a plus.

Benefits

  • €90,000 - €120,000 annual salary.
  • Remote work option.
  • Opportunity to work across multi-site EU fulfillment operations.
  • Inclusive, equity-focused workplace with commitment to cultural differences and equal opportunity.
  • Open to non-linear career paths and candidates without a college degree.
  • Hiring process supported by human review, with transparent notice about AI-assisted screening.

Interested in this position?

Apply directly on the company website

Apply Now

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