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Business Operations Manager

1 month, 2 weeks ago
United States
Full-time
Senior
Operations Manager
Project and Program Management
SQL Tableau
Apply Now
Softheon

Softheon

Softheon is a leading provider of healthcare automation solutions for payers and government agencies. With over 15 years of experience, they offer Software as a Service (SaaS) and Business Process as a Service (BPaaS) solutions for enrollment, billing,...

IT Services
251-1K
Founded 1994
$26M raised
View All Jobs 2

Description

  • Oversee day-to-day business operations to ensure smooth and efficient processes across departments.
  • Identify, design, and implement process improvements that increase efficiency, productivity, and quality.
  • Ensure business operations comply with industry regulations and company policies.
  • Contribute to the development and execution of strategic plans that support business growth and operational excellence.
  • Collect, analyze, and interpret data to inform business decisions and identify operational improvements.
  • Lead project management activities, including planning, execution, and monitoring of projects.
  • Oversee budgeting, forecasting, and financial planning activities for the operations department.
  • Work closely with finance, sales, marketing, product development, and other cross-functional teams.
  • Conduct market research to stay informed about industry trends, the competitive landscape, and emerging technologies.
  • Support hiring and recruitment efforts, including participating in interviews and identifying top talent.

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Management, Information Technology, or a related field; STEM degree strongly preferred.
  • Master’s degree preferred.
  • 5-7 years of experience in business operations, project management, or a related role within the healthcare or technology sectors.
  • At least 2 years of experience in a managerial position.
  • Experience within a STEM field is required.
  • Experience working within the healthcare or technology industry is required.
  • Excel experience required; some SQL experience preferred.
  • Must complete Six Sigma Green Belt Certification within 6 months of hire if not already certified.
  • In-depth understanding of healthcare industry standards and regulations.
  • Strong analytical, problem-solving, communication, and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Must reside in the United States and have valid work authorization without current or future sponsorship needs.
  • Must reside in the Eastern or Central time zone and work Eastern Time hours.
  • Must be available beyond standard 9am-6pm hours, including on-call duty, occasional weekends, overnight hours, and up to 5% travel.

Benefits

  • Base salary of $90,000-$110,000, plus equity when applicable and variable/incentive compensation.
  • Work-from-home setup with a one-time home office stipend.
  • Comprehensive health, vision, and dental coverage for employees, spouses, and dependents.
  • Monthly wellness stipend and internet stipend.
  • 401(k) with company match and immediate vesting.
  • Employee assistance program, disability/life insurance, and parental leave.
  • 15 days of discretionary PTO based on years of service, plus 9 paid holidays.
  • Referral bonuses, discretionary bonus program, spot bonuses, and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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