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Director of Coaching & Fractional FCOOs

1 hour, 23 minutes ago
United States
Full-time
Executive
Operations Manager
Operations
SEO
Apply Now
SMB Team

SMB Team

SMB Team, the Legal Industry's #1 Law Firm Transformation Company, specializes in helping law firms grow 200% faster through digital marketing, coaching, education, and events. They provide industry-specific business growth plans tailored to small busi...

Professional Services
51-250
View All Jobs 8

Description

  • Oversee end-to-end delivery of Fractional COO and coaching engagements across the portfolio.
  • Directly manage, coach, and develop team leads and individual contributors as needed.
  • Conduct regular 1:1s, performance reviews, and capacity planning for the teams.
  • Build, refine, and enforce standardized financial frameworks for client engagements, including P&L management, cash flow forecasting, and balance sheet review.
  • Handle client escalations and coordinate with other departments to resolve issues.
  • Collaborate with the COO and senior leadership on service product development, pricing, and operational scalability.
  • Maintain operating rhythms and systems, including KPI tracking and quarterly boulder planning.
  • Manage and optimize department budgets and delivery-team capacity planning.
  • Work with tech teams to build systems, processes, automations, and AI-assisted workflows.

Requirements

  • 10+ years of progressive experience in operations leadership roles with demonstrated success.
  • Experience analyzing core financial statements, including P&Ls, cash flow statements, and balance sheets.
  • Experience leading teams of 5 or more direct reports in a company with $20M+ in annual revenue.
  • Meaningful experience working with small-to-mid-market companies in the $10M-$15M revenue range.
  • Bachelor's degree in Business, Finance, Accounting, or a related field preferred; equivalent experience considered.
  • Commitment to consistent methodology delivery and client accountability frameworks.
  • High professionalism, discretion, and executive presence when working with law firm owners and senior leadership.
  • Experience managing client escalations and client experience.
  • High level of technological ability, including experience using AI at an advanced level.

Benefits

  • 75% employer-paid Medical, Dental, and Vision insurance for you and your family.
  • Flexible vacation time.
  • Education and learning budget for courses, events, and books.
  • 401(k) with a 3% match.
  • Work from home or from the office, at your choice.
  • Base salary of $150,000 plus a quarterly variable bonus based on KPI achievement.

Interested in this position?

Apply directly on the company website

Apply Now

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