Smarsh

Smarsh provides cloud-based archiving and compliance solutions that help organizations in regulated and litigious industries manage the risks associated with their electronic communications across more than 80 channels.

IT Services

Information Technology

251-1K (623)

Founded 2001

$44M raised

16 open positions

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Solutions Engineer

4 months, 3 weeks ago

United States, Canada

Full-time

Mid Level

Solutions Engineer

Software Development

Machine Learning NLP Salesforce

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Smarsh

IT Services

251-1K

Founded 2001

$44M raised

View All Jobs 16

Description

Serve as the primary technical point of contact during enterprise B2B sales cycles.
Partner with enterprise sales, product, success management, and professional services teams on customer pursuits.
Lead discovery to identify quantifiable business problems and map them to Smarsh solutions.
Demonstrate, workshop, and position Smarsh products and platform capabilities for prospects and customers.
Provide technical expertise to influence requirements early in the sales process.
Conduct technical presentations and explain Smarsh products and third-party integrations.
Capture prospect technical requirements and own the architecture blueprint through validation.
Lead technical work for complex enterprise proofs of concept and ensure success criteria are met.
Own technical responses for RFIs, RFPs, and RFQs.
Prepare internal solution design proposals and support large implementation planning, including knowledge transfer, integration design, and product gap analysis.
Maintain presales notes and collateral in systems of record such as Salesforce and SharePoint.
Contribute best practices and collateral to the broader presales and sales teams.
Stay current on industry trends, competitors, and product-line developments.
Travel as needed for internal and external meetings, approximately 30% to 40%.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Business, or equivalent experience.
Experience in enterprise architecture, IT consulting, sales engineering, or software engineering in an enterprise environment.
Understanding of Artificial Intelligence, Natural Language Processing, Machine Learning, or Data Visualization.
Strong relationship-building skills with senior business and technical stakeholders.
Ability to work collaboratively in a cross-functional environment with product management, engineering, and customer success teams.
Excellent verbal and written communication skills, including the ability to gather, document, and present solution value.
Ability to overcome prospect concerns and support mutually beneficial outcomes in complex technology integrations.
Strong organization, prioritization, and planning skills to manage multiple concurrent projects.
Industry knowledge of Financial Services and other highly regulated industries.
Experience with Solution Selling, Demo2Win, and MEDDIC/MEDDPICC.
Subject matter expertise in Surveillance/Supervision, eDiscovery, Archiving, or unstructured data platforms is a plus.

Benefits

Base salary range of $130,000 to $170,000 per year.
Bonus programs available, with details discussed during the recruiting process.
Flexible remote work arrangement.
Travel support for internal and external meetings as needed.
Inclusive, high-performing work environment that encourages applications from diverse candidates.
Opportunity to work with AI/ML technology and leading cloud infrastructure platforms.
Culture that emphasizes collaboration, lifelong learning, humility, and humor.

Interested in this position?

Apply directly on the company website

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