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Salesforce Functional Architect

2 months, 4 weeks ago
United States, United Kingdom
Full-time
Lead
Salesforce Developer
Software Development
CRM Salesforce Salesforce Apex
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Smarsh

Smarsh

Smarsh provides cloud-based archiving and compliance solutions that help organizations in regulated and litigious industries manage the risks associated with their electronic communications across more than 80 channels.

IT Services
251-1K
Founded 2001
$44M raised
View All Jobs 17

Description

  • Own functional architecture across Sales Cloud, Service Cloud, Revenue Cloud (CPQ and Billing), and Experience Cloud as applicable.
  • Design scalable, multi-cloud Salesforce solutions aligned with enterprise architecture and global CRM transformation goals.
  • Serve as functional lead for Revenue, Finance, and Enterprise Applications, and own CRM and Revenue Cloud roadmap prioritization.
  • Oversee system integrators and managed service providers supporting the Salesforce platform.
  • Mentor Salesforce admins, business analysts, and developers on architecture and governance practices.
  • Define and enforce a Flow-first automation strategy, including when to use Flow, Apex, or configuration.
  • Establish automation patterns, naming conventions, guardrails, and reuse standards to prevent logic duplication and Flow sprawl.
  • Own core data models for objects such as Sales, Accounts, Opportunities, Cases, and Contracts.
  • Review and approve designs for complex initiatives and act as the escalation point for architectural trade-offs.
  • Ensure schema changes support scalability, reporting integrity, and clean integrations.

Requirements

  • 10+ years of hands-on Salesforce experience with progression into architecture-level ownership.
  • Deep expertise in Sales Cloud and/or Service Cloud data models and automation design.
  • Experience with Salesforce CPQ and Billing solutions.
  • Experience with Agentforce and/or Einstein.
  • Experience working with sales, revenue, finance, and product management stakeholders, preferably in a SaaS subscription environment.
  • Advanced proficiency in Flow, including record-triggered flows, scheduled flows, subflows, and orchestration.
  • Proven experience designing scalable, layered automation architectures that are modular, reusable, and bulk-safe.
  • Strong data modeling skills with understanding of long-term reporting and integration implications.
  • Experience preventing and resolving automation conflicts such as recursion, order of execution issues, and duplication.
  • Clear judgment on declarative versus Apex trade-offs and comfort partnering with technical engineering leads.
  • Experience supporting large user bases, high-volume environments, and complex permission management requirements.
  • Ability to translate ambiguous business processes into durable system behavior.
  • Experience establishing governance standards such as naming conventions, documentation, and release discipline.
  • Relevant Salesforce certification(s) preferred, with the ability to explain how they support success in the role.

Benefits

  • Remote work available in the US or UK.
  • Base salary range of $127,539 to $170,805 per year.
  • Bonus programs available, with details discussed during the recruiting process.
  • Salary determined using internal equity, experience, education, location, specialty, and training.
  • Local cost-of-living assessment used at offer stage.
  • Opportunity to work at a global organization recognized by analysts and awards programs.
  • Culture that values collaboration, diversity, lifelong learning, humility, and humor.

Interested in this position?

Apply directly on the company website

Apply Now

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