Risk Intelligence Manager

1 hour, 9 minutes ago
Full-time
Lead
Data Science and Analytics
Signifyd

Signifyd

Signifyd provides comprehensive ecommerce fraud protection services, including revenue protection, abuse prevention, and payment compliance, with a financial guarantee for online retailers to grow confidently and securely.

IT Services
251-1K
Founded 2011
$407M raised

Description

  • Hire, coach, and performance-manage fraud analysts while addressing skill gaps and escalating complex investigations.
  • Develop and improve standards, playbooks, workflows, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design.
  • Translate investigative findings into recommendations for business and customer outcome teams.
  • Partner with Data Science, Customer Success, Product, Engineering, and business leaders to convert fraud behaviors into signals, features, and model improvements.
  • Support customer discussions as a fraud subject-matter expert by explaining risk decisions and effective prevention practices.
  • Represent Risk Intelligence in cross-functional initiatives and improve investigative and analytical practices.

Requirements

  • 3+ years of direct people-management experience, including coaching and performance management.
  • 5+ years of experience in ecommerce, payments, fraud prevention, or risk management.
  • Experience conducting fraud investigations and responding to emerging threats.
  • Advanced analytical judgment balancing fraud losses, customer experience, and intelligent risk-taking.
  • Experience building operational standards, playbooks, workflows, and team processes.
  • Strong communication skills with technical, business, and customer audiences.
  • Cross-functional experience partnering with Data Science, Customer Success, Product, or Engineering.

Benefits

  • US base salary of $100,000–$140,000 annually, depending on pay zone.
  • 1500-stock-option grant and annual performance bonus of up to 10% of base salary.
  • Unlimited discretionary time off and 12 weeks of paid parental leave.
  • 401(k) match, health, dental, vision, FSA, life, and disability insurance.
  • On-demand therapy for employees and dependents.
  • Dedicated learning budget through Learnerbly.
  • Remote work opportunity, company social events, and company swag.

Interested in this position?

Apply directly on the company website

Apply Now

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