Senior AI Product Builder - Sortation Technology

4 weeks ago
Full-time
Senior
Artificial Intelligence and Machine Learning
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised

Description

  • Own the full product loop from AI-augmented discovery through story/spec writing, prototype development, production PRs, and outcome measurement.
  • Conduct customer discovery and synthesize insights from tickets, interviews, behavioral data, and competitive signals using AI tools.
  • Demonstrate deep functional and technical understanding of owned products and present demos to merchants and partners.
  • Analyze product metrics, identify usage patterns and anomalies, and define success metrics and kill thresholds at the spec stage.
  • Maintain a prioritized roadmap based on impact and speed, incorporating competitive intelligence, market trends, and customer feedback.
  • Evaluate proposed solutions against ShipBob’s architecture, including service boundaries, data structures, and API contracts.
  • Write clear story/specs, review AI-generated code, and route changes through a prototype-then-PR workflow.
  • Set experiment hypotheses and make rollout or kill decisions based on day-7 data.
  • Translate merchant, marketplace, B2B, and returns requirements into sortation capabilities across the fulfillment lifecycle.
  • Partner with Operations, Process Engineering, and Transportation to drive adoption and improve sortation performance metrics.

Requirements

  • 5+ years of product management, product engineering, or equivalent experience.
  • Demonstrated hands-on use of AI tools in a professional context.
  • Ability to write precise story/specs that AI tools can act on directly, including state machines, business rules, data contracts, and edge cases.
  • Technical fluency to read a data model, evaluate an API contract, and spot when AI-generated code diverges from the target architecture.
  • Track record of shipping working prototypes or production code, not just Figma mocks or slide decks.
  • Strong ownership of outcomes, including setting success metrics and kill thresholds at spec time and tracking them after launch.
  • Experience in supply chain, fulfillment, logistics, transportation, or e-commerce technology.
  • Sortation technology experience is a strong plus.
  • Comfort operating in a fail-fast culture.
  • Excellent written communication.
  • Hands-on experience with the AI development toolchain, such as Claude Code, Driver.ai, Cursor, Replit, V0, or Figma AI, is preferred.
  • Working knowledge of TypeScript, React, or Python is preferred.
  • Experience with warehouse management systems, order management, carrier integration, or fulfillment operations at scale is preferred.
  • Prior experience transitioning a product team from traditional SDLC to an AI-native operating model is preferred.

Benefits

  • Competitive total compensation with a base salary range of $151,080 to $251,800.
  • Eligibility for participation in ShipBob’s discretionary bonus plan.
  • Medical, dental, vision, and basic life insurance.
  • Paid maternity and parental leave.
  • Paid holidays and a flexible time off program.
  • Paid sick leave.
  • Wellness days, one day per quarter.
  • 401(k) match.
  • Access to ShipBob’s AI and productivity tools from day one at no cost.

Interested in this position?

Apply directly on the company website

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