Lead Solutions Engineer

6 days, 11 hours ago
Full-time
Lead
Software Development
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised

Description

  • Collaborate with strategic and complex merchants to understand business goals and design tailored solutions.
  • Partner with Sales, Implementation, and Success leadership to align business objectives with technical requirements.
  • Support key sales stages including demos, warehouse tours, RFPs, vendor assessments, and technical evaluations.
  • Own technical discovery within merchant environments to identify opportunities, anticipate challenges, and guide solution design.
  • Develop and communicate technical visions and implementation roadmaps for timely, on-budget launches.
  • Drive cross-functional execution to improve sales conversion and accelerate deals.
  • Maintain expertise in industry trends, ShipBob’s offerings, and competitive differentiators.
  • Evangelize new product features to customers and provide feedback to inform product strategy.
  • Perform additional duties and responsibilities as needed.

Requirements

  • 10+ years of hands-on experience, ideally in sales engineering, supporting merchants in SaaS and e-commerce environments.
  • Demonstrated ability to translate complex business challenges into scalable technical solutions.
  • Comfort with APIs, SQL, and scripting languages such as Python or Ruby.
  • Knowledge of supply chain, fulfillment, and warehouse management systems.
  • Success influencing stakeholders across Sales, Product, Operations, Compliance, and Implementation.
  • Exceptional interpersonal and storytelling skills to build trust and explain technical concepts clearly.
  • Experience building repeatable frameworks, documentation, and best practices to improve Sales Engineering efficiency.
  • Ability to work remotely in one of the eligible states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, or WI.

Benefits

  • Medical, dental, vision, and basic life insurance.
  • Paid maternity/parental leave program.
  • Paid holidays and flexible time off program.
  • Paid sick leave.
  • Wellness days, with 1 day per quarter.
  • 401(k) match.
  • Competitive total compensation with a pay-for-performance approach.
  • Target base salary of $152,400, with a full base pay range of $114,300 to $190,500.
  • Eligibility for participation in the company’s discretionary bonus plan.

Interested in this position?

Apply directly on the company website

Apply Now

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