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Solutions Engineer

1 month, 1 week ago
United States
Full-time
Junior
Solutions Engineer
Software Development
SQL
Apply Now
Included Health

Included Health

Included Health is a healthcare company that provides cost-saving solutions for employers and health plans. They offer virtual care and navigation services, connecting millions with board-certified doctors and specialists for comprehensive and convenie...

Insurance
1K-5K
$106M raised
View All Jobs 24

Description

  • Partner with Client Launch Managers to implement Included Health services for large and strategic clients.
  • Collaborate with internal Engineering teams on customization requests and technical optimizations.
  • Serve as a technical liaison between clients and internal stakeholders, ensuring clear communication and execution.
  • Troubleshoot and resolve technical issues by identifying root causes and delivering effective solutions.
  • Participate in customer calls and technical discussions with clients and their vendors.
  • Contribute to ongoing process and systems improvements within the Solutions Engineering team.
  • Share best practices and learnings to support team growth and project success.

Requirements

  • 2+ years of experience in a Solutions Engineering capacity or a similar role.
  • Experience blending technical and programming fundamentals with support for both internal and external customers.
  • Strong technical foundation, including proficiency in SQL.
  • Excellent problem-solving skills and the ability to explain complex topics to technical and non-technical audiences.
  • Experience working cross-functionally with Product, Engineering, and client stakeholders.
  • Ability to manage multiple projects in a dynamic, fast-paced, remote work environment.
  • B.S. in a technical field or equivalent experience.

Benefits

  • Remote-first culture.
  • 401(k) savings plan through Fidelity.
  • Comprehensive medical, vision, and dental coverage, including disability insurance options.
  • Included Health telemedicine and healthcare navigation services at no cost for employees and dependents.
  • Generous Paid Time Off (PTO) and Discretionary Time Off (DTO).
  • 12 weeks of 100% paid parental leave.
  • Up to $25,000 fertility and family building benefit.
  • Work-from-home reimbursement to support home office setup and team collaboration.

Interested in this position?

Apply directly on the company website

Apply Now

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