Growth Operations Enablement Manager

7 hours, 35 minutes ago
Full-time
Senior
Marketing and Growth
Shift5

Shift5

Shift5 provides onboard OT data and cybersecurity solutions for defense and transportation, safeguarding critical assets against threats and ensuring operational readiness.

Airlines
51-250
Founded 2018
$72M raised

Description

  • Build and own the sales enablement strategy, including presentations, capability briefs, battle cards, one-pagers, demos, executive briefing materials, and customer-facing collateral.
  • Partner with Product and Engineering to translate technical capabilities into clear customer messaging and value propositions.
  • Build and maintain standardized sales playbooks by product, customer, mission area, sales stage, and competitive landscape.
  • Serve as the operational bridge between Sales, Product, Engineering, Marketing, Government Affairs, Capture, Contracts, and Mission Delivery.
  • Establish and manage the Growth operating cadence, including pipeline reviews, deal desk gating, account planning, quarterly business reviews, forecast reviews, and executive reporting.
  • Partner with Product Marketing to support industry events, coordinate product demonstrations, and improve customer engagement experiences.
  • Lead cross-functional initiatives that improve communication, accountability, and execution across the Growth organization.
  • Develop competitive intelligence, customer insights, and market research to strengthen market positioning.
  • Build onboarding programs and ongoing enablement for Growth team members.
  • Support proposal and capture efforts by developing reusable content libraries, technical narratives, customer success stories, and best practices.
  • Capture Voice of the Customer feedback and partner with Product and Engineering to inform roadmap decisions.
  • Identify and implement AI and automation opportunities to improve productivity, proposal development, customer engagement, and operational efficiency.
  • Develop dashboards and reporting to provide leadership visibility into pipeline health, sales performance, forecast accuracy, and enablement effectiveness.
  • Continuously evaluate and improve Growth processes to support long-term scale.

Requirements

  • Experience in Growth Operations, Sales Enablement, Revenue Operations, Product Marketing, Sales Strategy, or a related function.
  • Demonstrated ability to translate highly technical products into compelling customer-facing messaging and sales materials.
  • Experience leading cross-functional initiatives across Product, Engineering, Sales, Marketing, and executive leadership.
  • Strong project management, organizational, and stakeholder management skills.
  • Experience developing sales playbooks, enablement programs, and go-to-market strategies.
  • Experience creating executive presentations, customer-facing collateral, and competitive intelligence.
  • Experience building operational processes and driving organizational execution.
  • Comfort operating in a fast-paced, high-growth, highly collaborative environment.
  • Bachelor's degree or equivalent experience.
  • Experience supporting defense technology, cybersecurity, SaaS, or government contracting organizations is strongly preferred.
  • Familiarity with Monday, Gong, Highspot, Seismic, Clari, or similar enablement platforms is preferred.
  • Experience supporting Department of Defense or Intelligence Community customers is preferred.
  • U.S. citizenship is required due to federal contract requirements and access to controlled information.
  • Expected travel of 10-15%.

Benefits

  • Base salary of $145,000–$165,000.
  • Bonus program and equity in a fast-growing startup.
  • Competitive salary and stock options.
  • Employer-paid medical, dental, and vision coverage.
  • Health Savings Account with annual employer contributions.
  • Life insurance.
  • Uncapped paid time off policy.
  • Flexible work and remote work policy.
  • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA).

Interested in this position?

Apply directly on the company website

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