Product Manager - Merchant Experience (Mexico)

28 minutes ago
Full-time
Mid Level
Product Management
Sezzle

Sezzle

Sezzle is a payments company revolutionizing the buy now, pay later experience with interest-free installment plans, empowering consumers and merchants alike.

Diversified Financial Services
251-1K
Founded 2016

Description

  • Own the full merchant-account surface, including onboarding, authentication, dashboard experiences, and payouts.
  • Lead product strategy and quarterly roadmap planning across merchant-facing surfaces.
  • Drive merchant onboarding flows from sign-up and KYB collection through underwriting, activation, and time-to-go-live.
  • Manage merchant authentication experiences, including sign-in, SSO, session management, and account recovery.
  • Own the merchant dashboard experience for orders, settlements, reporting, user and role management, and self-serve configuration.
  • Oversee merchant payout workflows, including scheduling, reconciliation, statements, and dispute visibility.
  • Work closely with Sales and Business Development to reduce onboarding friction, support merchant acquisition, and improve retention.
  • Partner with Engineering, Design, Merchant Operations, Support, and adjacent product teams to deliver and refine merchant experiences.
  • Use AI tools, internal systems, and cross-functional inputs to draft PRDs, user stories, acceptance criteria, communications, and analysis.
  • Translate engineering and technical changes into product-ready language and documentation.

Requirements

  • 3–5 years of product management experience shipping B2B or merchant-facing software at a fintech, marketplace, payments, or SaaS company.
  • Strong written and spoken English and comfort leading conversations with US- and Canada-based stakeholders.
  • Experience with at least one of the following: onboarding, dashboard or self-serve admin products, or payments and payouts.
  • Familiarity with BNPL, lending, or payments products is a strong plus.
  • Working comfort with SQL and the ability to read code.
  • Demonstrated experience working with Sales and Business Development as primary commercial partners.
  • Adept with AI tools as a daily driver and comfortable starting work in an AI tool before refining in internal systems.
  • Based in Colombia or elsewhere in Latin America, with working hours aligned to US Mountain/Central time, roughly 9am–5pm MT core hours.

Benefits

  • Fully remote role based in Colombia or elsewhere in Latin America.
  • Working hours aligned to US Mountain/Central time with core hours around 9am–5pm MT.
  • Opportunity to own high-usage, revenue-generating merchant products with real business impact.
  • Work with a modern AI-first product workflow using Claude and internal tools.
  • Collaborate closely with Sales, Engineering, Design, and other cross-functional teams.

Interested in this position?

Apply directly on the company website

Apply Now

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