Product Manager - Merchant Experience (Chile)

3 weeks, 2 days ago
Full-time
Mid Level
Product Management
Sezzle

Sezzle

Sezzle is a payments company revolutionizing the buy now, pay later experience with interest-free installment plans, empowering consumers and merchants alike.

Diversified Financial Services
251-1K
Founded 2016

Description

  • Own the full merchant-account surface, including onboarding, authentication, dashboard experience, and payouts.
  • Lead merchant onboarding flows such as sign-up, KYB collection, underwriting touchpoints, activation, and time-to-go-live.
  • Own merchant authentication features including sign-in, SSO, session management, and account recovery.
  • Manage the merchant dashboard experience for orders, settlements, reporting, user and role management, and self-serve configuration.
  • Oversee merchant payout experiences including scheduling, reconciliation, statements, and dispute visibility.
  • Set and prioritize the merchant-side roadmap, including quarterly planning and trade-off decisions across owned surfaces.
  • Partner daily with Engineering and Design to deliver merchant-facing product improvements.
  • Work closely with Sales and Business Development to convert acquisition momentum into better merchant conversion and retention.
  • Collaborate with Merchant Operations, Support, and adjacent product teams to incorporate post-launch feedback and underlying platform constraints.
  • Use AI tools, internal systems, and documentation workflows to draft PRDs, user stories, acceptance criteria, communications, and research outputs.

Requirements

  • 3–5 years of product management experience shipping B2B or merchant-facing software at a fintech, marketplace, payments, or SaaS company.
  • Strong written and spoken English and comfort leading conversations with US- and Canada-based stakeholders.
  • Experience with at least one of the following: onboarding, dashboard or self-serve admin products, or payments and payouts.
  • Familiarity with BNPL, lending, or payments products is a strong plus.
  • Working comfort with SQL and the ability to read code.
  • Demonstrated experience working with Sales and Business Development as primary commercial partners.
  • Adeptness with AI tools as a daily driver, not just a novelty.
  • Based in Colombia or elsewhere in Latin America, with working hours aligned to US Mountain/Central time and roughly 9am–5pm MT core hours.

Benefits

  • Fully remote role based in Colombia or elsewhere in Latin America.
  • Aligned working hours with US Mountain/Central time.
  • Opportunity to own a high-impact, revenue-generating merchant product surface.
  • Work with modern internal tooling and AI-first workflows.

Interested in this position?

Apply directly on the company website

Apply Now

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