Product Manager - Merchant Experience (Brazil)

3 weeks, 5 days ago
Full-time
Mid Level
Product Management
Sezzle

Sezzle

Sezzle is a payments company revolutionizing the buy now, pay later experience with interest-free installment plans, empowering consumers and merchants alike.

Diversified Financial Services
251-1K
Founded 2016

Description

  • Own the full merchant-account surface, including onboarding, authentication, dashboard, and payouts.
  • Lead quarterly planning, prioritization, and trade-offs for the merchant-side roadmap.
  • Partner daily with Engineering and Design to ship merchant-facing product improvements.
  • Work closely with Sales and Business Development to reduce onboarding friction and support merchant acquisition and retention.
  • Collaborate with Merchant Operations and Support to incorporate post-launch feedback and customer experience signals.
  • Define requirements, draft PRDs, user stories, and acceptance criteria, and move work into Jira and Confluence.
  • Analyze merchant funnel data, churn signals, and onboarding drop-off to identify product opportunities.
  • Prototype flows and UI before formal design handoff and support merchant-facing copy and communications.
  • Read code in GitLab and translate engineering changes into product-ready language.
  • Coordinate with adjacent payments, treasury, risk, and platform teams, as well as external integration partners, on underlying rails and APIs.

Requirements

  • 3–5 years of product management experience shipping B2B or merchant-facing software at a fintech, marketplace, payments, or SaaS company.
  • Strong written and spoken English, with comfort leading conversations with US- and Canada-based stakeholders.
  • Experience with onboarding, dashboard or self-serve admin products, or payments and payouts.
  • Familiarity with BNPL, lending, or payments products is a strong plus.
  • Working comfort with SQL and the ability to read code.
  • Demonstrated track record of working with Sales and Business Development as primary commercial partners.
  • Adept with AI tools as a daily driver, not just a novelty, and comfortable using Claude as a default first tool.
  • Ability to work fully remote from Colombia or elsewhere in Latin America, with hours aligned to US Mountain/Central time, roughly 9am–5pm MT core hours.

Interested in this position?

Apply directly on the company website

Apply Now

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