SVP, Operations

1 hour, 10 minutes ago
Full-time
Executive
Operations
Serverfarm Data Centers

Serverfarm Data Centers

Serverfarm Data Centers specializes in developing and operating data centers while providing comprehensive Data Center Management as a Service (DMaaS) solutions that empower enterprise executives and data center teams to efficiently manage their assets...

IT Services
51-250

Description

  • Deputize for the COO and provide leadership across global operations, strategic priorities, and major business initiatives.
  • Represent Operations with executive leadership, the board, investors, and key customers, and translate corporate strategy into operational plans.
  • Establish and govern global operational standards, SOPs, maintenance frameworks, and KPI reporting.
  • Maintain compliance frameworks across operating regions, including regulatory obligations, customer commitments, certifications, and internal controls.
  • Oversee business continuity, disaster recovery, and crisis management processes, including root cause analysis and executive response for major incidents.
  • Provide executive oversight of the Global Network Operations Centre, ensuring 24x7 monitoring, incident response, escalation management, and service continuity.
  • Lead the global safety program and oversee critical environment management for electrical, mechanical, cooling, and controls systems.
  • Partner with Development, Construction, and Engineering to embed operational requirements in new designs, retrofits, commissioning, and handover.
  • Build executive relationships with key customers, manage escalations, and support service delivery against SLAs and contractual commitments.
  • Lead operational OpEx and CapEx planning, capacity planning, acquisition integration, workforce strategy, and regional growth structures.
  • Own operational energy strategy, sustainability initiatives, utility relationships, and resilience planning.
  • Drive automation, infrastructure technology adoption, and vendor management to improve efficiency and service quality.
  • Lead, coach, and develop operational leaders and teams while building succession planning and a high-performance culture.

Requirements

  • Proven senior leadership experience in colocation, hyperscale, mission-critical facilities, or similarly complex multi-site environments.
  • Strong track record of leading large-scale operations with accountability for uptime, safety, customer service, and financial performance.
  • Demonstrated success delivering operational growth, new site launches, or capacity expansion programs across multiple locations.
  • Strong commercial capability with experience managing significant operational CapEx budgets.
  • Knowledge of energy strategy, utilities management, sustainability programs, or infrastructure efficiency initiatives.
  • Experience driving operational excellence through automation, technology enablement, and continuous improvement methodologies.
  • Strong strategic planning capability, including long-term capacity planning and scaling operations to meet business growth.
  • Customer-focused mindset with experience managing escalations, service delivery, and executive stakeholder relationships.
  • Proven ability to lead and develop high-performing teams across geographies and functions.
  • Excellent communication, influencing, and executive stakeholder management skills with high integrity.
  • Strong analytical and decision-making capability using data and KPIs to drive performance and prioritization.
  • Ability to travel internationally approximately 30% of the time.

Benefits

  • Paid time off and paid holidays.
  • 401(k) retirement plan.
  • Full medical, dental, and vision coverage.
  • Compensation aligned to performance, company values, and strategic objectives.
  • Final salary determined by individual skills, experience, and location.
  • Equal opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Planning Manager (all genders)

HelloFresh 10K-50K Hotels, Restaurants & Leisure

Factor_, a HelloFresh brand, is seeking a Senior Planning Manager to own site-wide production planning and help align workforce, capacity, and production decisions across a fast-paced manufacturing operation.

ERP
25 minutes ago

Production & Supply Chain Operations Lead

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Production & Supply Chain Operations Lead to support the Mission Systems Division as it scales from engineering development into production and field deployment.

25 minutes ago

IT Ops Lead

JustMarkets 1-10 Capital Markets

Helpdesk Lead at a company building the internal IT environment, responsible for overseeing helpdesk operations, device and access management, and support services that keep teams working securely and efficiently.

Confluence DNS JIRA Linux macOS
40 minutes ago

Senior Operations Planning Manager (all genders)

HelloFresh 10K-50K Hotels, Restaurants & Leisure

Factor_, a HelloFresh brand, is hiring a Senior Operations Planning Manager to own site-wide production planning and align workforce, capacity, and output across the production network.

ERP
40 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers