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Account Manager, Client Development & Renewals (Texas)

6 hours, 49 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
Cybersecurity Salesforce
Apply Now
SentinelOne

SentinelOne

SentinelOne provides autonomous security solutions for endpoint, cloud, and identity environments, offering unified prevention, detection, response, and forensics in a single platform powered by AI to protect against advanced cyber threats.

Internet Software & Services
1001-5000
Founded 2013
View All Jobs 14

Description

  • Own a portfolio of existing accounts and carry renewal-retention and expansion-bookings quotas.
  • Identify product whitespace and lead consultative upsell and cross-sell conversations tied to customer use cases and outcomes.
  • Create multi-year account growth plans with Customer Success Managers and Sales Engineers.
  • Manage renewals end to end, including quoting, stakeholder engagement, negotiation, and on-time close.
  • Identify churn and downgrade risks through deployment, usage, support, and customer-sentiment signals; lead save motions for at-risk accounts.
  • Maintain accurate renewal and expansion forecasts, Salesforce records, CPQ data, pricing, and quote documentation.
  • Partner with Account Executives, CSMs, Sales Engineering, and Channel/MSSP partners to coordinate account coverage and growth.
  • Share customer feedback, blockers, and product opportunities with Product and internal teams.

Requirements

  • 3–5 years of experience in renewals, account management, or a customer-facing sales role, ideally in SaaS or cybersecurity.
  • Demonstrated upsell and cross-sell closing experience within an existing customer base.
  • Track record of meeting or exceeding quota and achieving net revenue retention above 100% in an owned account portfolio.
  • Experience identifying and closing whitespace through consultative expansion motions.
  • Experience managing multi-stakeholder sales conversations and negotiating with senior or economic buyers.
  • Ability to recognize and proactively address churn and downgrade risk.
  • Strong forecasting discipline and CRM hygiene, with hands-on experience using Salesforce and CPQ/quoting tools.
  • Strong communication, organization, customer curiosity, and initiative in opening expansion conversations.
  • Exposure to Channel/MSSP or two-tier go-to-market models (preferred).

Benefits

  • On-target earnings of $123,250–$135,000 USD, including base salary and commissions.
  • Restricted Stock Units and Employee Stock Purchase Plan.
  • Flexible time off, paid holidays, paid sick time, gender-neutral parental leave, and grandparent leave.
  • Medical, dental, vision, life, disability, and travel medical insurance.
  • 401(k) retirement plan with company match, health and dependent-care FSAs, and voluntary insurance options.
  • Employee Assistance Program, prepaid legal coverage, pet insurance, and cancer-care support.
  • Home-office allowance and mobile-phone reimbursement.
  • Wellness coaching, gym reimbursement, fertility coverage, and adoption and surrogacy reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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