Account Manager

3 hours, 6 minutes ago
Full-time
Junior
Customer and Technical Support
Scorpion

Scorpion

Scorpion is a client-focused company that provides technology and services to help local businesses thrive. They offer a range of marketing solutions, blending AI with human expertise to assist customers in understanding market dynamics, optimizing mar...

Media
1K-5K
Founded 2001
$100M raised

Description

  • Build and maintain strong, long-lasting client relationships by understanding client needs, objectives, and business goals.
  • Serve as the primary point of contact between clients and internal teams.
  • Develop and implement comprehensive digital marketing strategies across SEO, paid advertising, social media, chat, and content marketing.
  • Translate client objectives into strategic, results-driven marketing initiatives.
  • Monitor and analyze campaign performance and provide insights and recommendations for improvement.
  • Review SEO, PPC, and social media KPIs and communicate results to clients.
  • Identify upselling and account expansion opportunities within existing client accounts.
  • Collaborate with directors, SEO specialists, paid advertising experts, social media managers, and content writers to support client success.
  • Manage client budgets and allocate resources efficiently to meet campaign objectives and ROI.
  • Attend periodic client meetings and industry conferences as needed.

Requirements

  • Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field, or equivalent practical experience.
  • 2+ years of professional experience in client-facing account management.
  • Proven track record of upselling and growing client accounts.
  • Proven ability to manage client relationships, understand client needs, and deliver results.
  • Experience working with cross-functional teams to execute client strategies.
  • Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising.
  • Excellent attention to detail with a strong understanding of budget constraints and project management.
  • Exceptional communication and relationship-building skills.
  • Proactive problem-solving skills and the ability to manage client expectations.
  • Ability to multitask, prioritize, and perform well under pressure.
  • Eagerness to learn new tools, platforms, and industry best practices.

Benefits

  • Base salary range of $60,000 to $80,000, depending on experience and location.
  • Potential incentive compensation through discretionary bonuses or commissions.
  • 100% employer-paid medical, dental, and vision insurance.
  • Flexible paid time off.
  • Paid parental leave.
  • Paid cell phone and service.
  • Remote office allowance.
  • Professional development support, including development courses.
  • Regular manager check-ins focused on performance and career growth through Lattice.

Interested in this position?

Apply directly on the company website

Apply Now

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