RemoteLeaf Logo
Log in Sign up

Technical Solutions Manager

3 weeks ago
United States
Full-time
Junior
Implementation Consultant
Project and Program Management
JSON Python
Apply Now
SchooLinks

SchooLinks

SchooLinks offers a comprehensive software platform designed to enhance college and career readiness for K-12 school districts, providing tools that automate college planning for students in grades 9 to 11 while fostering self-discovery and engagement ...

Diversified Consumer Services
51-250
Founded 2014
$11M raised
View All Jobs 7

Description

  • Own the implementation process for one or more complex modules from kickoff through launch.
  • Manage project plans, task sequencing, status tracking, and implementation reporting for your assigned scope.
  • Work directly with customers to gather business requirements, understand use cases, and identify suitable solutions.
  • Configure modules hands-on, including setup, data triage, and customization.
  • Analyze customer data, understand data dependencies, and help resolve data issues.
  • Collaborate closely with Customer Success Managers on customer communication, escalation handling, and timelines.
  • Continuously engage customers to maintain project momentum, build buy-in, and drive adoption.
  • Document recurring problems and challenges faced by district partners.
  • Assist the Product team with quality assurance and product improvement.
  • Develop expertise in how the module fits within the broader SchooLinks product ecosystem.

Requirements

  • 2+ years of experience as an implementation specialist or in a similar role at a B2B SaaS company.
  • Strong project management skills, including understanding task dependencies, sequencing, and task ownership.
  • Experience managing multiple clients simultaneously.
  • Proactive, entrepreneurial mindset with the ability to take initiative in a fast-paced, dynamic environment.
  • Strong technical understanding of platform logic and how data connections work.
  • Experience working with data feeds, including reviewing data files and identifying issues.
  • Confidence presenting to district stakeholders and motivating them to complete tasks.
  • Clear and concise communication skills with the ability to translate technical jargon into simple customer-facing language.
  • Preferred: experience with scripting languages such as Python and with JSON data.
  • Positive attitude and ability to stay optimistic in high-stress situations.

Benefits

  • 100% employer-covered health care for employees.
  • 401(k) with company matching.
  • Dental and vision coverage.
  • Parental leave.
  • Subsidized gym membership.
  • Remote work stipend.
  • Annual team offsite.
  • Estimated OTE of $70k–$125k USD, subject to skills, experience, location, and other factors.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

BAMKO

Implementation Manager

BAMKO 251-1K Media

BAMKO is hiring a Remote Implementation Manager in the United States to coordinate client website launches and internal execution for branded merchandise and e-commerce programs.

United States Full-time Junior Implementation Consultant
$75k-$85k
E-commerce
4 hours, 3 minutes ago
Stripe

Technical Partner Manager, AMER Banks

Stripe 5K-10K Diversified Financial Services

Stripe is hiring an experienced Technical Partner Manager to lead technical and operational relationships with AMER bank partners and drive successful integrations, onboarding, and partner performance.

United States Full-time Lead Technical Account Manager
E-commerce SQL
6 hours, 49 minutes ago
Toast

Onboarding Consultant III, Enterprise

Toast 1K-5K Hotels, Restaurants & Leisure

Toast is hiring an Enterprise Onboarding Consultant to own implementation and rollout experiences for large restaurant and hotel customers with 500+ locations.

United States Full-time Senior Implementation Consultant Program Manager
$73k-$149k
Asana Salesforce
6 hours, 49 minutes ago
Knak

Implementations Manager

Knak 51-250 Internet Software & Services

Knak is hiring an Implementation Manager to lead customer onboarding and implementation for its enterprise email and landing page platform, ensuring new customers achieve fast time-to-value and successful adoption.

Canada Full-time Junior Customer Success Manager Implementation Consultant
CRM
7 hours, 34 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers