Renewal Specialist

2 hours, 26 minutes ago
Full-time
Junior
Sales and Business Development
Saviynt

Saviynt

Saviynt is the leading cloud identity governance platform providing access governance and intelligence solutions for critical applications on Cloud and Enterprise, ensuring operational efficiency, risk reduction, and simplified identity management.

Internet Software & Services
251-1K
Founded 2010
$170M raised

Description

  • Manage the end-to-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals.
  • Prepare and deliver renewal quotes in partnership with Account Executives and Customer Success Managers.
  • Proactively engage customers 90–120 days before subscription expiration to review renewal options and secure commitments.
  • Identify upsell, cross-sell, and co-terming opportunities during the renewal process.
  • Ensure compliance with pricing guidelines, contractual obligations, and approval policies.
  • Forecast renewal bookings and maintain accurate renewal data in Salesforce.
  • Collaborate with Legal, Finance, and Operations to resolve issues and remove barriers to closing renewals.
  • Monitor at-risk accounts, flag churn risks early, and support customer retention strategies.
  • Maintain detailed records and documentation for audits and compliance.
  • Support continuous process improvements and system enhancements related to the renewals lifecycle.

Requirements

  • 2–3 years of experience in SaaS renewals, sales operations, customer success, or account management.
  • Strong understanding of recurring revenue models, subscription licensing, and quoting tools such as CPQ and Salesforce.
  • Excellent communication and negotiation skills with the ability to influence customer decision-making.
  • Detail-oriented and organized, with the ability to manage multiple accounts and deadlines simultaneously.
  • Proficiency in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar.
  • Bachelor’s degree in Business, Finance, or equivalent work experience.
  • Experience working in cybersecurity, identity management, or enterprise software environments is preferred.
  • Familiarity with global regions such as EMEA, APAC, and LATAM and their renewal practices is preferred.
  • Bilingual skills in English/Spanish or other languages are a plus.

Benefits

  • Competitive compensation at $25–$36 per hour.
  • Equity and benefits package.
  • Remote US role.
  • Opportunity to work with cutting-edge technology in the identity governance space.
  • Collaborative, innovative, and growth-oriented work environment.
  • Opportunity to drive process improvements and shape the renewals strategy.
  • Growth and learning opportunities through challenging, high-impact work.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager - US Marine Corps

Reveal Tech 11-50 Internet Software & Services

Reveal Technology is seeking a remote Account Manager for the U.S. Marine Corps to drive business growth, manage senior stakeholder relationships, and translate defense needs into software opportunities across DoD programs.

11 minutes ago

Account Manager (Manawatu)

Halter 51-250 Food Products

Halter is hiring a Manawatu-based Account Manager to support dairy farmers across the region by managing customer relationships, driving renewals and growth, and helping implement a system that improves productivity and sustainability.

26 minutes ago

Strategic Account Manager - North Central US

PROCEPT BioRobotics 251-1K Health Care Providers & Services

PROCEPT BioRobotics is hiring a Strategic Account Manager to drive Aquablation system sales and utilization across key hospital IDNs in the North Central US.

26 minutes ago

MARKETING ACCOUNT MANAGER (100% Remote outside of Canada)

Wishpond 251-1K Internet Software & Services

Wishpond Technologies is hiring a remote Marketing Account Manager to own client relationships and coordinate marketing campaign delivery for small-business clients across digital channels.

Asana ClickUp CRM Digital Marketing Email Marketing Facebook Ads Google Ads Google Analytics SEO Trello
41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers