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Supervisor, Strategic/Channel Inside Sales

3 hours, 14 minutes ago
United States
Full-time
Senior
Sales Manager
Sales and Business Development
Apply Now
SanMar

SanMar

SanMar is the nation's premier supplier of wholesale imprintable clothing and accessories, offering a wide range of apparel, bags, and caps. With a focus on exceptional customer service and a diverse product line, SanMar caters to various industries, f...

Textiles, Apparel & Luxury Goods
1K-5K
Founded 1971
View All Jobs

Description

  • Supervise, coach, train, and evaluate a high-performing team of Account Executives.
  • Plan, assign, and direct daily work while addressing performance, attendance, complaints, and discipline issues.
  • Lead day-to-day team execution while keeping productivity, quality, customer satisfaction, and call performance on track.
  • Align the team’s work with department, functional, and company goals and guiding principles.
  • Partner with Outside Sales Channel Managers, Strategic Account Managers, and Inside Sales leadership on shared priorities and initiatives.
  • Delegate responsibilities based on team strengths, policies, and best practices.
  • Prepare performance evaluations and meet with team members by scheduled deadlines.
  • Keep the team informed on product updates, process changes, customer insights, and organizational developments.
  • Monitor and improve Inside Sales policies, procedures, and systems.
  • Perform other assigned duties and ensure compliance with company policies and standards.

Requirements

  • Bachelor's degree or equivalent experience.
  • 4-6 years of experience as an account manager, sales team leader, supervisor, or in a related role.
  • Willingness and ability to travel multiple times per year.
  • Demonstrated success leading high-performing teams with strong engagement, morale, and retention.
  • Experience implementing effective processes and procedures.
  • Strong people leadership and resource management skills.
  • High emotional intelligence, especially under pressure.
  • Strong business acumen with understanding of profitability and growth impacts.
  • Superior analytical and problem-solving skills to resolve complex issues quickly.
  • Outstanding communication, organizational, and time-management skills in a fast-paced environment.
  • Exemplary attendance, punctuality, and reliability.
  • Ability to work remotely with standard hours of 8:00-5:00 PST and periodic travel as needed.

Benefits

  • Salary range of $80,170-$120,000 depending on location and experience, or $73,356-$109,800 / $70,550-$105,600 in other listed states.
  • Annual discretionary bonus up to 10% of base salary.
  • Paid time off accrual up to 112 hours per year to start, plus 8 paid holidays and 1 paid family day off.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with dollar-for-dollar match up to 4% of earnings, matched and vested each pay cycle.
  • Life insurance and short/long-term disability coverage.
  • Paid maternity/paternity leave.
  • Pet insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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