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Senior Trial Success Manager

1 hour, 56 minutes ago
United States
Full-time
Senior
Customer Success Manager
Project and Program Management
CRM Salesforce
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Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015
View All Jobs 270

Description

  • Manage enterprise trials of Samsara technology and develop tailored trial plans based on prospect needs.
  • Lead value-based conversations to define success criteria, scope the project, and coordinate end-to-end trial delivery.
  • Partner with internal sales, sales engineering, and cross-functional teams to drive progress and remove blockers.
  • Serve as a subject matter expert on change management, communication strategy, risk mitigation, and coaching techniques.
  • Build trial enablement materials such as job aids, communication templates, and mutual action plans.
  • Lead internal account strategy sessions to align stakeholders, unblock deals, and coordinate leadership support.
  • Communicate milestone updates and trial outcomes to internal and external stakeholders.
  • Create tailored meeting content for key trial milestones and ad hoc engagements.
  • Champion Samsara’s cultural principles as the company scales.

Requirements

  • 8+ years of experience in a client-facing role with large enterprise clients in strategic consulting, account management, project management, or sales.
  • Bachelor’s degree required.
  • SaaS or technology experience preferred.
  • Strong project management experience; PMP certification is a plus.
  • Expertise in change management, communication strategies, risk management, and coaching techniques.
  • Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests.
  • Experience managing stakeholders across cross-functional teams, building processes, and driving impact/results.
  • Exceptional verbal and written communication skills, including the ability to present complex ideas concisely.
  • Technical aptitude and experience with CRM and project management tools.
  • Experience closing business with large enterprise organizations, especially in a sales context, is preferred.
  • Experience supporting large-scale business solutions at Fortune 500 companies is preferred.
  • Proven experience managing proof-of-concept, proof-of-value, or trial processes in software or hardware is preferred.

Benefits

  • Annual base salary of $102,042.50 to $154,350 USD.
  • Above-market total compensation including base salary, performance-based bonus/variable pay, and equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health plans.
  • Parental leave plans.
  • Professional development stipend.
  • Opportunity for above-market compensation growth in a high-growth public company.

Interested in this position?

Apply directly on the company website

Apply Now

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