Pre-Sales Services Consultant (Engagement Services Manager)

21 hours, 49 minutes ago
Full-time
Senior
Customer and Technical Support
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Articulate and sell the value of Samsara Services to prospective and existing enterprise accounts.
  • Partner with Sales Representatives and Sales Engineers to define and integrate the services solution into proposals.
  • Own services pursuits and work toward the services ARR attach quota.
  • Forecast services demand and monitor ARR pipeline to assess capacity needs.
  • Plan and manage services scoping activities, including proposals, level of effort, transition/knowledge transfer, and resource plans.
  • Serve as a trusted advisor to customers on product deployment and change management.
  • Act as a governing partner during implementation, maintaining sponsor and executive relationships and coordinating critical issues and expectations.
  • Participate in virtual teams to build services methodologies, processes, offerings, and collateral.
  • Champion Samsara’s cultural principles while scaling globally and across new offices.

Requirements

  • 7+ years of experience positioning Professional Services or Technology Solutions.
  • Experience building and maintaining positive relationships with sales, CSMs, and other key partners during implementations.
  • Strong presentation skills for explaining the value, capabilities, and differentiators of complex service solutions.
  • Experience building services templates, engagement processes, and presentations with a builder mindset.
  • Breadth of knowledge executing SOW and proposal processes, including scoping, producing, and delivering SOWs that meet customer requirements.
  • Ability to articulate customer success stories and metrics that demonstrate value.
  • Bachelor’s degree.
  • Experience creating SFDC reports and dashboards and navigating Salesforce.
  • Preferred or relevant experience in implementation/integration services and business development.
  • Remote work eligibility for candidates residing in the U.S. except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

Benefits

  • Annual base salary range of $101,420 to $136,363 USD.
  • Above-market total compensation that may include performance-based bonus or variable pay.
  • Equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Professional development stipend.
  • Comprehensive health plans.
  • Parental leave plans.

Interested in this position?

Apply directly on the company website

Apply Now

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