Senior Solution Architect - Public Sector

2 hours, 55 minutes ago
Full-time
Senior
Customer and Technical Support
Elastic

Elastic

Elastic is a leading platform for search-powered solutions, providing real-time insights and making data usable for developers and enterprises worldwide.

Internet Software & Services
1K-5K
Founded 2010

Description

  • Serve as the technical point of contact for accounts and account managers in the assigned territory.
  • Develop a deep understanding of customer goals and objectives and explain how Elastic offerings meet their needs.
  • Build and maintain value-based relationships across customer organizations.
  • Support territory planning and execution from initial discovery through technical win.
  • Maintain deep product and solution knowledge to demonstrate value in sales meetings and at events such as meetups and conferences.
  • Advise the sales team on positioning Elastic products, solutions, and services effectively.
  • Onboard, educate, and enable partners and support them throughout sales cycles.
  • Create collateral and collaborate with other Elastic teams to address individual client needs.
  • Act as the voice of the customer and community by sharing needs, gaps, and enhancement requests with engineering and leadership.
  • Continuously strengthen sales and technical skills through self-directed learning and professional development.

Requirements

  • Track record of success in a technical presales role within Government & Public Sector accounts.
  • Experience selling and implementing technology to earn customer trust.
  • Ability to articulate and sell the benefits of modern platforms, software, and technologies.
  • Strong customer relationship experience, including designing architectures that solve business problems or support competitive goals.
  • Ability to influence teams and promote ideas, technologies, or architectural patterns.
  • Ability to inspire and engage both large and small groups.
  • Willingness to travel 30% within the region and occasionally internationally.
  • Passion for curiosity and continuous learning.
  • Preferred: experience working with partners and supporting sales cycles in a technical capacity.

Benefits

  • Competitive pay based on the work you do rather than previous salary.
  • Health coverage for you and your family in many locations.
  • Flexible locations and schedules for many roles.
  • Generous number of vacation days each year.
  • Up to $2,000 in matching for financial donations and service contributions.
  • Up to 40 hours each year for volunteer projects you love.
  • Minimum of 16 weeks of parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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