Director, Product Operations

1 hour, 46 minutes ago
Full-time
Executive
Product Management
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Own and evolve the product operating model, including annual planning, quarterly product reviews, and weekly/monthly leadership cadences.
  • Drive cross-functional accountability across Product, Engineering, Design, Data Science, and Go-to-Market teams through structured communication and program tracking.
  • Lead and develop a team of Product Operations managers and set the standard for operational excellence.
  • Build and maintain Product Insights capabilities by synthesizing customer feedback, usage data, market signals, and competitive intelligence.
  • Partner with Product and Engineering leaders to define and track KPIs and success metrics across the product portfolio.
  • Design and implement scalable processes for product launches, feature rollouts, and go-to-market coordination.
  • Identify and remove operational bottlenecks to improve product velocity and team effectiveness.
  • Champion Samsara’s cultural principles as the company scales globally and across new offices.
  • Hire, develop, and lead an inclusive, engaged, high-performing team.

Requirements

  • 10+ years of experience in product management, product operations, program management, or a closely related field.
  • 5+ years in a product operations, chief of staff, or senior program management role within a product-led technology company.
  • Strong curiosity about emerging technologies and a proactive interest in applying AI-driven solutions.
  • Proven experience building and scaling operational systems and processes across large, cross-functional product organizations.
  • Strong analytical skills with experience using data to drive product decisions, measure success, and identify opportunities.
  • Excellent communication and influence skills, including the ability to drive work to clear conclusions and escalate issues early and directly.
  • First-hand experience using AI tools to build, prototype, or analyze data, such as Cursor or Claude.
  • Strong preference for a detail-oriented, hands-on contributor with a track record of delivering results directly.
  • Experience operating in a fast-paced, high-growth technology environment.

Benefits

  • Annual base salary range of $148,680 to $265,500 USD.
  • Above-market total compensation through base salary, performance-based bonus or variable pay, and equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health plans.
  • Parental leave plans.
  • Professional development stipend.
  • Opportunities for above-market compensation for top performers.

Interested in this position?

Apply directly on the company website

Apply Now

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